New York, NY (PRWEB) January 20, 2009
ShoreGroup, Inc., a premier converged network and systems management solutions provider, is pleased to announce the expansion of operations with the opening of a new satellite office to serve the Connecticut region including Hartford, Fairfield, New Haven and surrounding counties. The office will focus on delivering ShoreGroup's complete solution portfolio to organizations looking to leverage the latest in networking and systems management solutions for their competitive advantage and business success. Jeff Ortolano, ShoreGroup's Area Sales Director, will head up operations in the region.
"The process of entering the Connecticut market began with our existing enterprise clients. They are highly satisfied with the services we provide and requested us to take on design and deployment projects for their Connecticut-based locations," said Robert Kennedy, ShoreGroup's President and CEO. "This existing client base combined with ShoreGroup's solid growth and the interest we are seeing from new commercial and enterprise clients in the region makes this an ideal time to add dedicated staff in this area."
"ShoreGroup is actively engaging with Connecticut-based financial, manufacturing and utility companies to help them best leverage secure and reliable next-generation unified communications and unified contact center solutions to reduce operating costs, increase employee productivity and improve customer satisfaction," said Jeff Ortolano. "The major differentiator that we bring to this market is our great success at delivering the full range of products and services that clients require during the complete lifecycle of their information technology investment. From initial consultation and needs assessment, to system design and deployment, and extending through to our innovative CaseSentry Systems Management and ShorePatrol maintenance offerings that keep their network operating at peak efficiency during its operational phase, our clients view us as their trusted advisor. Through the building of dynamic partnerships with the agencies, municipalities, educational institutions and businesses of Connecticut, ShoreGroup is poised to become a dominant technology solutions provider in the state."
ShoreGroup's Connecticut office can be reached at 203-455-4601.
About ShoreGroup, Inc.:
ShoreGroup delivers a complete portfolio of industry-leading management applications, maintenance solutions, professional services and products for unified communications networks. ShoreGroup develops innovative management applications on its dynamic CaseSentry® platform, eliminating the pitfalls of traditional management systems to enable IT, telecom and contact center support organizations to easily and effectively manage availability, performance, service levels and support processes for complex networked environments. The company's ShorePatrol™ Remote Operations Service delivers the high-quality unified communications monitoring, maintenance and support that organizations rely upon to ensure the availability of their vital business processes. ShoreGroup's Sextant™ Contact Center Analytics solution provides the operational and business visibility that enterprise contact centers require to drive performance and efficiency.
ShoreGroup's professional service solutions provide leading consultation, design and implementation services for high-availability networks. The company's expertise in unified communications including IP Telephony/VoIP and IP contact centers, LAN/WAN, wireless and security produces manageable solutions that optimize business processes, communications, employee productivity and accessibility to enable organizations to derive the maximum business value from their information technology investment. As a Cisco Gold Certified Partner with advanced specializations, ShoreGroup's service portfolio is backed by solid industry credentials.
Additional information about ShoreGroup's products and services can be found at http://www.shoregroup.com.
Cisco and Cisco Systems are registered trademarks or trademarks of Cisco Systems, Inc. and/or affiliates in the U.S. and certain other countries. ShoreGroup, ShorePatrol and Sextant are trademarks, and CaseSentry is a registered trademark of ShoreGroup, Inc. All other marks are property of their respective owners.
The ShoreGroup Building
460 West 35th Street
New York, NY 10001