The US Department of Education runs one of the most rigorous and competitive races of any client in our business, and winning in their race is this industry's equivalent of winning in the World Series
New York (PRWEB) January 26, 2009
iQor, a global provider of business process outsourcing (BPO) services, today announced that is has been awarded a new four-year student loan collections contract by the US Department of Education. iQor was named to the highly competitive contract after participating in a rigorous selection process.
"The US Department of Education runs one of the most rigorous and competitive races of any client in our business, and winning in their race is this industry's equivalent of winning in the World Series," said Vikas Kapoor, President and CEO of iQor. "We at iQor are committed to #1 performance for all of our clients, and we have consistently delivered such performance for the Department of Education for the last couple of years. We are delighted to see our work rewarded, and look forward to delivering even better performance on the new contract as our ground-breaking innovations in technology and analytics take root."
The 2008 contract will be serviced out of iQor's Minneapolis, Columbus and Buffalo Centers of Excellence.
iQor has been working successfully for the US Department of Education since 2004.
iQor (http://www.iqor.com) provides business process outsourcing to some of the best-known companies in the world from 21 Call Centers of Excellence in five countries and four continents. iQor's nearly 9,000 employees work with state-of-the-art technology that affords maximum flexibility to iQor customers to tap the best skills of a global workforce. It serves clients from a range of industries including financial services, telecommunications and government. Its services include customer care, customer retention and revenue recovery.