AlarmPoint Systems Announces Launch of New Blog, "Take Two with Troy"

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AlarmPoint Systems Blog covers issues around Alert Management, IT Service Management and ITIL.

Your company, whatever the industry, is likely facing two scenarios when considering the future of your IT department: reduce resources to save money, or stop hiring the people necessary to support existing employees. Regardless of where you fall, the best way to survive is to improve operational efficiency.

AlarmPoint Systems, provider of the leading Actionable Information Delivery platform, today announced the launch of their new blog, "Take 2 with Troy". Written by AlarmPoint CEO, Troy McAlpin, the blog will give readers insight into important market news and trends.

"I am excited for the launch of the first AlarmPoint blog," said Troy McAlpin. "I look forward to candidly discussing important issues and allowing readers to gain an insider's view into the Alert Management space and understand why it's crucial to the enterprise. The blog will focus on current issues and thoughts around Alert Management, Incident and Change Management, IT Service Management, ITIL and other related topics."

In his first post, Doing More with Less: IT Survival Tips in the New Economy, McAlpin explains the basics of Alert Management - what it is, how it's used, and how it provides immediate and long-term cost-savings. Focusing on how businesses can use Alert Management to survive and flourish during the economic crisis, McAlpin writes:

"Your company, whatever the industry, is likely facing two scenarios when considering the future of your IT department: reduce resources to save money, or stop hiring the people necessary to support existing employees. Regardless of where you fall, the best way to survive is to improve operational efficiency."

Later posts focus on different areas that an Alert Management platform can impact and improve operational efficiency, ranging from mobility to improved communication methods. In one blog entry, titled Proactive Notification - How to Help your Help Desk, McAlpin focuses on how the use of proactive notification can dramatically increase operational effectiveness in the area of service management.

Future posts will delve more deeply into how Alert Management can reduce IT, Service and Support costs across the enterprise. AlarmPoint will be posting a new blog entry every two weeks. You can find the AlarmPoint Blog at http://www.alarmpoint.com/blog.

About AlarmPoint Systems, Provider of Alert Management Platform
AlarmPoint Systems provides the leading Actionable Information Delivery platform for accelerating decision making, improving operational effectiveness and increasing visibility across the real-time enterprise. This platform is used in a variety of ways, including IT Service Delivery, IT Service Support, Business Continuity, Disaster Recovery and Enterprise Messaging. Over 800 global firms, including 7 of the 10 largest Global 2000, rely on AlarmPoint to help ensure the availability of their mission-critical IT services, virtualized systems, networks, applications and processes. Founded in 2000, AlarmPoint Systems is headquartered in Pleasanton, CA with European operations based in Woking, U.K. More information is available at alarmpoint.com

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Ann Snortland
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