Attaining the MSP Alliance NOC Accreditation is a noteworthy accomplishment for Infinity Business Systems.
Tampa, FL (PRWEB) January 29, 2009
Infinity Business Systems (IBS), a leading provider of Managed IT Services and Hosted Solutions for small and medium-sized businesses (SMBs), announced today that it has received accreditation under the Managed Service Provider (MSP) Alliance Managed Services Accreditation Program (MSAP), including certification of their Client Network Operations Center (CNOC). IBS joins an elite group of organizations, becoming the 50th accredited provider globally and the only accredited provider in the Tampa, Orlando, and Atlanta markets.
MSAP is the first program of its kind, specifically designed to provide customers of MSPs with the assurance that the services provider they hire meets or exceeds the highest principles of quality in the areas of financial stability, positive channel practices, product research and development, and MSP customer satisfaction.
Accreditation requires a written exam, professional references, MSP client references, certain financial disclosures, and an on-site inspection. IBS submitted its managed service infrastructure and services for MSP Alliance accreditation based on its ability to provide 24x7x365 monitoring and management of customer's networks. A key benefit of IBS' managed services is that the CNOC allows clients to check their network status in real time, submit trouble tickets, change requests, and view monthly performance reports.
"Attaining the MSP Alliance NOC Accreditation is a noteworthy accomplishment for Infinity Business Systems." said Terry Hedden, founder and CEO of IBS. "Providing our customers with the security of knowing their information is safe and confidential has always been our top priority."
The MSP Alliance's Code of Ethics and Conduct provides a defined set of standards that every Alliance member agrees to meet and uphold. It covers client confidentiality, avoiding conflicts of interests, and dealing with clients in a professional manner. For a complete list of the ethical standards required by the MSPA, please visit :
About Infinity Business Systems
Infinity Business Systems (IBS) is a leading provider of technology consulting and IT management solutions. IBS' managed solutions offer clients the comfort of a monthly, fixed price solution with a service model based on preventative maintenance and rapid problem resolution across a client's entire IT infrastructure. IBS clients focus on running their business instead of keeping their business running. IBS' services include managed services, computer repair, IT consulting, network security, computer monitoring, remote help desk, and computer and network management.
Infinity Business Systems Corporate Headquarters is located at 4801 George Road Suite 150, Tampa, FL 33634. Additional offices are located in Orlando, Sarasota, and Atlanta. To learn more about IBS' Managed IT Services, call (877) 977-4427 or visit http://www.ibsfl.com.