Measure or Die! - Using Metrics To Measure Compliance Performance by Jim Nortz

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Jim Nortz, Compliance Director at Bausch & Lomb, has published an article at Corporate Compliance Insights that discusses the importance of using the proper KPI metrics to measure and drive the performance of compliance initiatives.

Corporate Compliance Insights, an online forum for knowledge exchange between successful compliance executives, has announced the release of a new feature article that discusses the importance of using the proper KPI metrics to measure and drive the performance of compliance initiatives.

Measure or Die! - Using Metrics to Measure Compliance Performance was written by CCI featured author Jim Nortz, the Compliance Director at Bausch & Lomb. As Mr. Nortz explains in the article, "There is a widespread recognition by compliance and ethics officers that measuring compliance and ethics performance at our firms is vital to our success as a profession."

In Measure or Die!, Jim Nortz discusses three kinds of compliance and ethics KPIs:
1. Activities metrics that answer the question: "What are we doing to improve our compliance and ethics performance?"
2. Process metrics that answer the question: "How mature or reliable are our compliance and ethics management systems?"
3. Outcome metrics that answer the question: "Are our activities and systems yielding improved outcomes?"

He also discusses the most effective ways for these metrics to be integrated into compliance programs to both measure and drive performance. Among the methodologies described by Mr. Nortz are: not confusing process and activities metrics with outcome metrics; using simple dashboards; and calibrating expectations.

As Compliance Director at Bausch and Lomb, Jim Nortz has global responsibility for developing, evaluating and supporting the company's compliance and ethics programs. Mr. Nortz has a Mechanical Engineering degree from the Rochester Institute of Technology and a law degree from the Dickinson School of Law in Carlisle, Pennsylvania. Just prior to joining Bausch and Lomb in February 2007, Mr. Nortz served for about two years as Kraton Polymer's Chief Compliance Officer where he assisted Kraton in building a global compliance and ethics program.

Corporate Compliance Insights is a professionally designed and managed forum dedicated to online discussion and analysis of compliance topics. CCI personally extends author invitations to experience, high profile professionals in the Compliance Community. A new feature article written by a successful compliance executive or professional is posted each week. To learn more about becoming a featured author for Corporate Compliance Insights, visit the Write for CCI page.

CCI is sponsored by Conselium, a personalized executive search firm that specializes in the area of compliance. Conselium has a successful track record placing Chief Compliance Officers at Fortune 500 companies. Founded in 2001, with offices in Dallas and Houston, Conselium works with candidates and companies across the country and has become the most respected name for compliance search services in the U.S. Call 972-934-8444 or visit for more information.


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