Ottawa, Canada (PRWEB) January 30, 2009
The Utility Company, a pioneer in remote managed IT services and utility computing for small and medium-sized businesses, today announced it has been recognized by Entrepreneur Magazine in its prestigious 30th Annual Franchise 500 listing, including being listed as one of the top franchise systems in the technology category.
The "Franchise 500" rankings, outlined at http://www.entrepreneur.com/franchise500, are the most comprehensive franchise rankings in the world which consider many factors, including financial strength and stability, growth rate, size of the system and start-up costs. The review process includes submission of the company's latest franchise agreement and disclosure document.
"We are pleased to be recognized by Entrepreneur Magazine, which is the 'de facto' standard for franchise system rankings," stated Mark Scott, president and founder of The Utility Company. "In light of the difficult economic landscape, it is important for our customers, franchisees and master resellers to see continued growth and stability in our business - the Franchise 500 process validates this."
The 2009 Franchise 500 capped off a stellar 2008 year for The Utility Company, which included:
•End-user customer base growth of over 500% with a 98% retention rate.
•Record customer satisfaction ranking with over 95% of issues being remediated remotely.
•Partner (franchise and master reseller) growth of 50% across North America.
•MSPAlliance™ Network Operations Center Accreditation - one of only 3 in North America.
•Launch of 1-866-My-Utility Per Minute Live Helpdesk - remote technology support on-demand.
"From a partner perspective, The Utility Company brings tremendous value to existing service businesses as well as technology entrepreneurs wanting to get into managed IT services, stated Terry Cole, 2008 Utility Partner of the Year. Bottom line is, my revenue grew by 37% in 2008 with a large percentage of it being recurring managed services revenue (which I don't have to go get again). The rest of the growth was due to my finally having the time to be able to build my business!"
To learn more about The Utility Company partner opportunity, including a recent customer success story, please join us for an upcoming "Be Like Terry" Webinar at http://www.theutilitycompany.com/beliketerry.
About The Utility Company
The Utility Company is a single-source provider of technology, communications and business management solutions for small and medium-sized businesses across North America. Our Connected Office Technology-as-a-Service program provides a single point of contact for ALL things technology delivering the required hardware, software and service for a monthly fixed fee per user. Customers are supported by local Utility Service Providers delivering on-site service and business-technology consulting to reduce spending and increase utilization - our Beyond Managed Services franchise opportunity is available by prospectus only. Learn how to make technology work for your business today at http://www.theutilitycompany.com.
For more information contact:
Director of Marketing