Los Angeles, CA (PRWEB) February 3, 2009
In obviously gloomy economic times, One Step Retail Solutions knows that in spite of the current economic downturn there are still many retailers out there maintaining their business expansion. In a Case Study released today, One Step highlights New York's Sportech, the 'go-to' store for sporting goods and apparel, recognized by Westchester Magazine as 'Best Sports Apparel & Footwear Store.'
For Sportech manager Soung Kim the key to success in the current times is mainly about keeping a valuable inventory and keeping the customers coming back. "Having Retail Pro as our point of sale system software, we're able to know what our customers have purchased and how they've purchased. They actually are pleased that we know them by name and what their history is. Inventory issues are solved where we can look up a product in a particular size and see what's on hand. This way we don't have to run back and waste our time looking for something that's not there," Kim told a One Step representative.
Sportech has been in business in Port Chester, New York for 16 years and prides themselves on their inventory and their customer service. They specialize in carrying athletic footwear and apparel, plus everything for racquet sports, including tennis, racquetball, ping pong, and squash. They have regularly sponsored events with doctors and podiatrists to educate their customers on how to best take care of themselves as athletes.
"Once again we see a retailer who not only survives, but thrives, even during an economic downturn, because they know and understand their customers and stay closely tuned in to their inventory," observes Scott Kreisberg, CEO of One Step Retail Solutions, who commissioned the Case Study. "Other retailers need to follow this simple formula for surviving and expanding despite what the economy may do."
To see the full story, read the Case Study found at http://onestepretail.com/profiles/sports_apparel.php
About One Step Retail Solutions
One Step Retail Solutions is one of the nation's leading resellers of point of sale / inventory control systems for retailers. As one of the largest retail service providers in the United States, it has supplied retail technology solutions to and currently supports over 3600 stores nationwide which include such varied names as Betsy Johnson, Charles David, Diesel, Jimmy Choo Shoes, Ed Hardy, Los Angeles County Museum of Art, Luxury Optical, Sotheby's, TUMI Inc., and Valentino. Its corporate headquarters are in Phoenix, Arizona with offices in Los Angeles and New York. Website: http://www.onestepretail.com.