Boston, MA (PRWEB) February 1, 2009
Leading calling card company ComFi plans to improve Customer Service to customers worldwide. Currently, ComFi provides international calling card services to people around the world at http://www.comfi.com. ComFi will be improving their Customer Service Department with representatives that are available to explain and resolve customers' problems.
Prior to the expansion, Customer Service hours primarily targeted North and South American Customers. With the fast-growing customer base in Europe, Asia, Africa and Australia, ComFi will soon be providing 24-hour Customer Service to better accommodate these areas. Customers will be able to inquire about the products available, resolve billing or technical issues, receive purchase support, and communicate with representatives at any time.
Phone hours are being extended one hour Monday through Friday until 9:00 PM- Eastern Time. Additionally, customers will now be able to speak with ComFi Representatives on Sundays as well as the rest of the 7-day week.
Customer Service is based in the U.S., although, for non-English speaking customers, assistance can now be provided in Spanish and Russian.
Additionally, ComFi (http://www.comfi.com) will be launching Chat Support for those with no telephone access and also for the off-hours of phone support. Customers will be able to communicate with Customer Service Representatives and resolve issues which arise in their accounts through the internet.