A large part of the company’s success can be attributed to our ‘Back to the Basics’ business model of providing flexible, easy-to-use technology solutions that are supported by superior Customer Service teams.
Hazlet, NJ (PRWEB) February 2, 2009
iCIMS, a leading Software-as-a-Service (SaaS) provider of talent management solutions, today released the company’s outstanding 2008 year-end summary, which highlighted record-breaking sales, significant corporate accolades, and continued excellence in customer support.
In 2008, nearly 180 new clients signed with iCIMS, bringing the company’s total customer count to over 650 clients worldwide. Many of the client additions highlight the SaaS provider’s growing success with Fortune 500 companies, now supporting more than 20 Fortune 500 companies on the iCIMS Talent Platform. Notable F500 additions in 2008 included The Guardian Life Insurance Company of America, Marathon Oil (MRO), Amazon.com (AMZN) and Interpublic Group (IPG).
"We are extremely proud of iCIMS’ growth in 2008, as well as our strong start to 2009,” said Colin Day, president and CEO of iCIMS. "A large part of the company’s success can be attributed to our ‘Back to the Basics’ business model of providing flexible, easy-to-use technology solutions that are supported by superior Customer Service teams.”
iCIMS’ 2008 accomplishments include:
- 176 new clients signed during fiscal year 2008
- Maintained 97 percent customer satisfaction and retention rating
- 99.9965 percent system availability rating
- Support of more than 650 clients worldwide
- 55 percent increase of internal iCIMS staff
- Release of Talent Platform featuring greater Post-Hire functionality
- Greater International Support with the opening of Beijing, China office
In addition to iCIMS’ record-breaking sales and impressive customer satisfaction and retention rates, the company was also honored with several prestigious awards throughout the year. iCIMS ranked 1,150 on the Inc. 5,000 List, which profiles North America’s fastest-growing private companies, was named a Finalist in the 2008 American Business Awards and ranked #390 in Software Magazine’s Software 500. iCIMS was also the two-time winner of the HRchitect “beauty pageant” for talent acquisition and mid-market applicant tracking solutions, was recognized for outstanding customer service by the Sift Media Software Satisfaction Awards and Colin Day, iCIMS’ President and CEO, was named the winner of the “Forty under 40” awards.
The highly configurable, flexible Talent Platform allows organizations to scale the technology according to unique business needs. Furthermore, iCIMS, which boasts an industry high user-adoption rating and was recognized by Bersin & Associates as a strong solution provider, unveiled in 2008 even greater flexibility with enhanced Post-Hire capabilities. Many of iCIMS’ worldwide clients, located in such places as North America as well as Ethiopia, China, Germany, Oman, and India – among others, have already adopted these post-hire technologies, some of whom have even begun using the platform as a full blown HRIS. And as an extension of the iCIMS approach to provide service levels beyond the industry standard, the customer support team was trained and certified in various HR topics/Best Practices in 2008 and continuing
“iCIMS’ continued success is a testament to the company’s health and stability during these turbulent economic times,” said Day. “With internally-funded programs, excellent profit margins, and an extraordinary client growth rate, iCIMS is positioned well for continued momentum. We are prepared and enthusiastic for another exceptional year in 2009."
iCIMS, a leading Software-as-a-Service (SaaS) provider, is an Inc. 500 honoree focused on solving corporate business issues through the implementation of easy-to-use web-based software solutions. iCIMS' Talent Platform enables organizations to manage their entire talent lifecycle from applicant tracking through onboarding and beyond through a single web-based application. With more than 650 clients worldwide, iCIMS is one of the largest and fastest-growing talent management system providers in the space. To learn more about how iCIMS can help your organization, visit http://www.icims.com or view a free online demo at http://www.icims.com/demo.
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