Soffront Defect Tracking allows us to easily customize our views, forms, fields and scripts internally, saving us time and money
Fremont, CA (PRWEB) February 2, 2009
Soffront® Software Inc., http://www.soffront.com, the leader of mid-market CRM software, today announced that Delta Design, a Cohu company, (NASDAQ: COHU) is using Soffront CRM in their engineering department to effectively manage all software and hardware issues. Delta Design (http://www.deltad.com) is the largest manufacturer of semiconductor test-handling equipment used by integrated circuit (IC) manufacturers around the world.
Delta Design originally purchased the Defect Tracking module of Soffront CRM in 2000 and upgraded the software in 2007. Prior to Soffront, Delta Design used paper logs, forms, and Excel tables to track defects and other information. "The amount of information we were tracking was growing too large to be handled efficiently," explained Catalin Tigau, Software Quality Assurance Manager at Delta Design.
Delta Design considered a couple of competing products before selecting Soffront. "We chose Soffront because it was a cost-effective solution with an intuitive user interface that was also easy to customize in-house," commented Tigau.
Several engineering groups within the company (software development, software quality assurance, and system reliability) are using the software on a daily basis to track and retrieve information. "Soffront Defect Tracking allows us to easily customize our views, forms, fields and scripts internally, saving us time and money," Tigau continued. "Using Soffront Defect Tracking, we are now confident that all of our data is accurate, and any software or hardware information we need can be retrieved quickly. The product has saved us countless hours."
Tigau concluded, "All of our data is now in one secure place, with virtually no limitation for growth. The defect tracking solution offered by Soffront CRM is a solid commercial application that is also user friendly and easily customizable."
Soffront Software Inc. has the experience, technology and focus for mid market companies seeking CRM solutions. A CRM pioneer since 1992, Soffront spans the enterprise with integrated CRM: sales, marketing, customer service, knowledge base, help desk, project management, asset/inventory management, order processing, defect tracking and more. Soffront CRM is flexible, powerful, and affordable. It is designed to readily adapt to a company's processes, workflows, and users. With on-demand, on-site, or host-to-purchase options, floating or named seats, Soffront is the perfect choice for mid-size companies. With more than 2,500 CRM customers worldwide, Soffront's installed base includes Fortune 500 companies, mid-sized businesses, federal, state, and local governments. Soffront is privately held, debt-free, and profitable.
Alison Golan, 904-230-0349
Alison (at) Soffront.com