This is an important and strategic milestone for HRsmart as we continue to expand our operations globally
Richardson, TX and Beirut, Lebanon (PRWEB) February 4, 2009
HRsmart, the leading global talent management software provider, today announced it is one of five companies in Lebanon awarded a call center license by the Lebanese Ministry of Telecommunications. In accord with this license, HRsmart will increase its global customer support capabilities and install a call center in Lebanon.
The new call center will serve as a single network to HRsmart through an E1 line in which data transfers and internet connectivity will be rapid and efficient. It will be fully interconnected with HRsmart’s support facility in Richardson, Texas – providing a seamless network, supporting HRsmart customers in the Middle East, Europe and around the globe. HRsmart is expecting growth of its US operations due to increased global customer support in these regions.
"This step by the Lebanese Ministry of Telecommunications represents a cornerstone in the development of HRsmart’s Middle East business, and we look forward to the increased potential to accommodate new employees into our team,” said Dr. Mounir Yehia, Chief Executive Officer of HRsmart Middle East.
“This is an important and strategic milestone for HRsmart as we continue to expand our operations globally,” said Pablo Fonolla, Chief Technology Officer and President of International Operations for HRsmart. “This license gives HRsmart a competitive advantage in international markets by showcasing our increased focus on customer care and service, improved service levels and higher level business process outsourcing.”
HRsmart’s dedicated customer support services targeting more than 600 customers worldwide was a key influencer in HRsmart seeking and receiving this license.
HRsmart provides the fully-integrated Talent Management Application suite, including applicant tracking, performance management, learning management, career development and succession planning in a single unified platform. HRsmart helps organizations of all sizes attract, identify, develop, motivate and retain top performers. HRsmart is headquartered in Richardson, Texas has operations in the United States, Europe, Canada, Latin America, South Africa, Australia and the Middle East. Learn more at hrsmart.com.
This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: http://www.HRmarketer.com) on behalf of the company listed above.