MSPAlliance Develops Advanced Certification for Master MSPs

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Stringent Requirements for Master MSP Accreditation Delivers Additional Protection, Assurance For MSPs Regarding NOC Security and Reliability

In its latest effort to safeguard the integrity and organic growth of the burgeoning, global Managed Service Provider (MSP) industry, the MSPAlliance (MSPA) ( today introduced the Accredited Master MSP designation for MSPs that provide reseller opportunities to other MSPs, Value Added Resellers (VARs), and IT solution providers, including the potential use of Network Operation Centers (NOC).

"A Master MSP not only has more complex requirements for its respective systems and processes, but also needs to have a solution in place that guides younger MSPs to make the transition from break fix to managed services," said Lane Smith, president of Do IT Smarter, an accredited master MSP. "This higher-level designation will help differentiate our firm, as well as other Master MSPs, from those that only deliver software-as-a-service solutions or other related granular offerings, rather than reselling proprietary NOC services."

The MSPAlliance's Managed Services Accreditation Program (MSAP) is the only standards-based program created for the managed services industry. The new Master MSP designation will be part of the aforementioned Accreditation Program (MSAP) and will provide other IT solution providers with the necessary resources to take the MSAP exam, even if it does not have a functioning NOC of their own.

"With the continued evolution and proliferation of managed services, the Master MSP concept has become an accepted and important designation in our industry," said Charles Weaver, MSPAlliance president. "As more companies enter the managed services profession, it is critical for them to identify and partner with reputable organizations that will ease their entry into his lucrative and thriving global profession. The Accredited Master MSP designation is the natural extension of the MSPA Accreditation Program, and signifies our association's ongoing commitment to ensuring accountability and responsible business practices within the industry."

MSPA member companies that have earned NOC accreditation as of February 10, 2009, will receive the Master MSP designation. Other MSPs interested in pursuing Accredited Master MSP status, or that have questions in regard to the MSPA Accreditation program, should contact the MSPAlliance

About MSPAlliance
The MSPAlliance is a professional association comprised of nearly 8,000 managed service providers (MSPs) and service enabling technology vendors, which work in a collaborative effort to define, promote and educate the Managed Services Industry and the end-user consumer on the adoption and successful use of technology through Managed Services. The MSPAlliance is committed to increasing reliability and dependability in the industry surrounding the value and benefit of using Managed Service Providers to provide a wide range of mission-critical services. In addition, the MSPAlliance collects data on the practice of managed services on behalf of its members, to help them increase the value delivery of IT to the organizations they serve. For more information about the MSPAlliance please visit

Mostafa Razzak
JMR Worldwide (For MSPAlliance)
(212) 786-6036


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Mostafa Razzak
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