Vienna, VA (Vocus) February 18, 2009 –-
Parature, the global leader in on-demand customer service software, announced today that that Parature CEO and President, Duke Chung will speak on the topic of Software-as-a-Service (SaaS) technology during Pacific Crest’s 2009 Emerging Technology Summit’s 4th annual on-demand conference. The conference will provide participants an opportunity to hear directly from the leading public and private SaaS companies, across a wide variety of industries as to how they are weathering the storm in these tough economic times. The summit will be held at the St. Regis Hotel in San Francisco, CA February 25 - 27, 2009. The summit’s on-demand conference will take place on Thursday, February 26, 2009 with Mr. Chung’s presentation commencing at 9:30 A.M.
Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature Customer Service™ software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.
Parature, the leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company’s software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. Founded in 2000, Parature received the 2007 and 2008 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. For the past three consecutive years Parature has been on the Washington Business Journal’s list of Best Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support more than 13 million end users worldwide. For more information, visit http://www.parature.com.
Parature is hiring talented people, please visit http://www.parature.com/careers.aspx for more information on joining this winning team.