Goshen Health System Ranks Number One in National Employee Survey Scores

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Goshen Health System's Colleague Opinion Survey results placed the organization at the top (the 99th percentile) of HR Solutions' National Healthcare Database, which consists of over 500,000 respondents and 505 healthcare organizations surveyed by HR Solutions, Inc.

Goshen Health System's Colleague Opinion Survey results placed the organization at the top (the 99th percentile) of HR Solutions' National Healthcare Database, which consists of over 500,000 respondents and 505 healthcare organizations surveyed by HR Solutions, Inc.

Goshen exceeded HR Solutions' National Healthcare Normative Data in all 18 categories measured. Additionally, the health system ranked first among HR Solutions' Indiana Healthcare Normative Database in all categories except for one - in which they ranked second place. The hospital excelled even against the more stringent "Best-in-Class™" benchmark, surpassing the 90th percentile in an unprecedented 16 of 18 dimensions.

"Every day we work to create an environment where our Colleagues can live out their personal mission while bringing to life the mission of Goshen Health System," said James O. Dague, President and CEO of Goshen Health System. "Being ranked number one in the nation in Overall Job Satisfaction by HR Solutions is a reflection of the Colleagues embracing that environment. Since high levels of job satisfaction are associated with excellence in service, it is no surprise that our Colleagues demonstrate a dedication and commitment to their patients that is truly unique."

Murat Philippe, Principal Consultant at HR Solutions, has observed Goshen's progress over the last ten years: "Since we first began working together in 1999, Goshen has shown a true commitment to using Colleague Survey data to drive continuous improvement," Philippe said. "On behalf of HR Solutions, I would like to congratulate Goshen Health System for creating a top-tier organizational culture and rewriting the book on what it means to be a Best-in-ClassTM organization. As evidenced by your 99th percentile ranking, less than one percent of organizations are able to achieve the type of success you have attained on your 2008 Colleague Opinion Survey. Well done and continued success."

About Goshen Hospital:
Goshen Health System is a not-for-profit provider of healthcare that includes Goshen General Hospital, The Goshen Center for Cancer Care, Park Home Medical Equipment, PrimeCare Physician Network, Team: Bariatrics, The Retreat Women's Health Center, and Indiana Lakes Managed Care Organization. The health system is an affiliate partner of Clarian Health. For more information about Goshen Health System, contact Bridget Levitz, Public Relations Coordinator at 574-535-2776, or visit http://www.goshenhealth.org.

About HR Solutions, Inc.:
Noted for its comprehensive research and actionable data, HR Solutions, Inc. is an international Human Capital Management Consulting firm located in Chicago, IL, specializing in Employee Engagement and Exit Survey design, implementation, and results. For more information, please visit http://www.hrsolutionsinc.com, or call 312-863-6104.

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Kristy Erdodi
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