New Product Helps Landlords Solve Two of Their Biggest Problems: Maintenance Costs and Tenant Calls

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Affordable CD allows landlords to print a "Tenant Reference Manual" for their tenants. This manual educates, trains, and addresses many of the problems and issues that tenants have during their tendency. Reduces maintenance costs and problem tenant calls. Available for Mac and Windows are a

Don Conrad, author of How to Find That Quality Tenant (, has announced a new product that helps landlords solve two of their biggest problems: maintenance costs, and tenant calls. Conrad's "Tenant Reference Manual" educates and trains tenants how to respond or handle many of the day-to-day situations and problems normally associated with rental property.

Says Conrad, "I've been giving tenants this manual for 15 years now. I always thought that by educating tenants on issues such as fire safety, stain removal, basic maintenance, personal safety, unclogging drains, etc. I would reduce my tenant related calls and service issues. And I can tell you, it works. I've had many tenants tell me about the issues they have solved with this manual. My tenants say they never have received anything of this quality, not even from the larger apartment complexes".

The first advantage of such a manual is obvious; tenant education means less problems and calls. But the second advantage is not so obvious.

Conrad again, "What I do now is give my tenants this manual and have them initial a specific clause of my lease that states "they will read the Tenant Reference Manual and use it accordingly". Now I sleep at night because I feel if I end up in court because the tenant burned down the house or got injured because of neglecting a safety issue, I can show the judge my lease and the 60 page Tenant Reference Manual. Hopefully that judge will quickly see the lengths and professionalism I go to educate and protect my tenants. This may be enough to tip a court case in my favor. I find I get great satisfaction, and a better night's rest, from the insurance benefit this manual provides."

The Tenant Reference Manual is available on CD-ROM for both Microsoft Windows and Mac OS. The product is very easy to use, a couple clicks of a button lets you print out the complete manual. Or you can customize it by picking and choosing your topics. The CD also has a quiz section should you wish to test your tenants. This product is priced at $50 and landlords can create as many reference manuals as they wish. For more information go to


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Don A. Conrad
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