ShoreGroup Joins VMware's VIP Enterprise Partner Program

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Agreement authorizes ShoreGroup to design, plan and deploy VMware's complete portfolio of virtual infrastructure solutions and services

ShoreGroup, Inc., a premier converged network and systems management solutions and IT professional services firm, today announced its acceptance into VMware's VIP Enterprise Partner Program. Under the VMware Enterprise Partner Program, ShoreGroup is certified in helping organizations understand, architect, and implement both traditional computing infrastructure and virtual infrastructures.

The partnership provides ShoreGroup's clients with experienced subject matter specialists in the area of virtualization related to client stations, servers and disk storage tools. ShoreGroup's services will create a professional platform to assist clients as they initiate server and data storage consolidation, look for more efficient opportunities to optimize test and development environments, and in planning and executing business continuity and disaster recovery strategies.

"The addition of VMware to our solutions portfolio strengthens ShoreGroup's capability to provide best-in-class virtualization products to our customers, while extending ShoreGroup's trusted advisor relationship with deep technical expertise through integrated service offerings designed to assess, develop, and optimize networks, infrastructure and application management on an ongoing basis," said Barry Katzman, ShoreGroup's Senior Integration Practice Manager. "Teaming with VMware enables ShoreGroup to provide organizations with virtualization solutions that solve their complex IT challenges while building a resilient infrastructure optimized for rapid deployment of applications, cost-effectiveness, simplified management, and flexibility."

"Today's technology managers are challenged with maximizing current hardware and software capabilities while protecting the integrity of the entire system, and doing it all effectively and efficiently," said Jeff Ortolano, ShoreGroup's Area Director. "Our partnership with VMware gives clients an end-to-end virtualization solution that covers all aspects of an IT environment, from virtualization of mission-critical platforms, to client infrastructure, to automated management of the data center. Virtualization also brings about significant savings, from utilizing less physical floor space and reduced hardware purchases to savings on maintenance and energy."

"VMware is recognized as the industry leader in virtualization products, and their product solutions and services complement ShoreGroup's established Cisco® and EMC® product portfolios," added Katzman. "When integrated with ShoreGroup's CaseSentry® Systems Management technology and ShorePatrolâ„¢ maintenance offerings, organizations see an immediate increase in flexibility and responsiveness through comprehensive virtualization and physical platform management, resource optimization, application availability, and operational automation capabilities."

As a partner in the VMware VIP Enterprise Program, ShoreGroup has invested in the training programs, strategies and procedures to exceed the needs of clients. ShoreGroup's subject matter experts in virtualization technologies have the expertise to identify the best solution for each client's unique environment and the project management skills required to assist at all stages of a project, from planning and design to implementation and ongoing operational support.

About ShoreGroup, Inc.

ShoreGroup delivers a complete portfolio of industry-leading management applications, maintenance solutions, professional services and products for unified communications networks. ShoreGroup develops innovative management applications on its dynamic CaseSentry® platform, eliminating the pitfalls of traditional management systems to enable IT, telecom and contact center support organizations to easily and effectively manage availability, performance, service levels and support processes for complex networked environments. The company's ShorePatrolâ„¢ Remote Operations Service delivers the high-quality unified communications monitoring, maintenance and support that organizations rely upon to ensure the availability of their vital business processes. ShoreGroup's Sextantâ„¢ Contact Center Analytics solution provides the operational and business visibility that enterprise contact centers require to drive performance and efficiency.

ShoreGroup's professional service solutions provide leading consultation, design and implementation services for high-availability networks. The company's expertise in unified communications including IP Telephony/VoIP and IP contact centers, LAN/WAN, wireless and security produces manageable solutions that optimize business processes, communications, employee productivity and accessibility to enable organizations to derive the maximum business value from their information technology investment. As a Cisco Gold Certified Partner with advanced specializations, ShoreGroup's service portfolio is backed by solid industry credentials.

Additional information about ShoreGroup's products and services can be found at

VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. EMC is a registered trademark of EMC Corporation. Cisco and Cisco Systems are registered trademarks or trademarks of Cisco Systems, Inc. and/or affiliates in the U.S. and certain other countries. ShoreGroup, ShorePatrol and Sextant are trademarks, and CaseSentry is a registered trademark of ShoreGroup, Inc. All other marks are property of their respective owners.


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