My focus will be on helping our enterprise software partners and customers employ communications to improve efficiency, employee productivity and customer experience. With an API accessed by companies a million times daily and a platform with 1 billion user accounts, Jaduka is well positioned to serve both the $200 billion BPO and $350 billion Telco 2.0 marketplaces.
Dallas, TX (PRWEB) March 3, 2009
Thomas McCarthy-Howe, a 20-year telecommunications veteran and industry thought leader, has been named CEO of Jaduka (http://www.Jaduka.com), a Dallas-based web services company that provides on-demand customer communications services that target business process optimization (BPO). Jack Rynes, the past president of Jaduka, will remain as COO and handle day-to-day operations of the company.
"Over the past two years, I've closely followed the development of the web-as-platform approach to delivering applications and services. No telecom company in the world has a more advanced or mature API offering than Jaduka, so I'm thrilled to join this outstanding team helping drive the Telco 2.0 revolution," said Howe. "My focus will be on helping our enterprise software partners and customers employ communications to improve efficiency, employee productivity and customer experience. With an API accessed by companies a million times daily and a platform with 1 billion user accounts, Jaduka is well positioned to serve both the $200 billion BPO and $350 billion Telco 2.0 marketplaces."
Among the most influential voices in VoIP, Howe has held management positions with several public and private companies, including Comverse, PictureTel, Aware, Versatel and Tangerine. Most recently, Mr. Howe ran The Thomas Howe Company, providing expertise in the integration of real time communications and the business process, with clients spanning service providers, enterprises and equipment vendors. The Thomas Howe Company won several industry awards, including the VON Magazine Innovator's Award (March 2008), the O'Reilly Emerging Telephony Mashup Contest (March 2007) and the Broadsoft XTended Mashup Contest (October 2008). A sought-after speaker, Thomas has keynoted several conferences, including eComm, CableLabs, the Voice Peering Forum, and VON. He regularly contributes to Fierce VoIP and ProgrammableWeb and publishes a popular telecom industry blog.
Jaduka is a wholly owned subsidiary of Network IP (http://www.NetworkIP.net), a leading provider of on-demand voice communications solutions with over a million API transactions daily and a platform currently servicing 1 billion user accounts. Through its web services API, Jaduka lets companies implement time-sensitive voice notifications, event-triggered alerts, conferencing functionality and Web initiated dialing.
By adding voice, Jaduka allows business processes to "speak" to employees, partners and customers across the enterprise--helping companies increase sales, decrease response-times and reduce operational costs. Jaduka delivers frictionless integration, pay-as-you-go billing and robust analytics that drive real-time performance improvement.
Jaduka On-Demand Customer Communications Services target business process optimization by blending real time communications into critical workflows. Delivered over the Web, our time-sensitive notifications, event-triggered alerts, ad-hoc conferencing functionality and Web site call support, help companies increase sales, decrease response times and reduce operating costs across the enterprise.
Jaduka offers frictionless integration, pay-as-you-go billing options and zero capital expenditures. Accessed by companies a million times daily, the Jaduka API supports over 1 billion accounts. For more information, please visit: http://www.jaduka.com.