Braintree, MA (PRWEB) March 4, 2009
WorldAPP, a global on-demand web application company, today announced the results of its 2008 Customer Satisfaction Survey. Findings reveal that 98 percent of WorldAPP customers were extremely satisfied with the company's products and professional services.
Using Key Survey, its flagship product, the company was able to easily assess and efficiently manage responses from customers worldwide. 98 percent of respondents ranked the company's services either Excellent or Very Good.
"Everyone at WorldAPP is extremely proud to receive such a stellar customer satisfaction rating," states Cal Brown, WorldAPP CEO. "Results prove that our internal efforts to optimize the customer experience have been successful. Going forward, WorldAPP remains committed to delivering exceptional products, services and support by gaining a clear understanding of our customer's needs, exploring new ways to serve our customers better, empowering employees to meet critical customer needs and promoting positive customer interactions."
The company will use customer comments and feedback derived from its 2008 Customer Satisfaction Survey to make products even more flexible and features more tailored to the user's growing needs. To learn more about WorldAPP or Key Survey, visit keysurvey.com.
About Key Survey by WorldAPP
WorldAPP is the industry leader in Web-based data collection technologies, and provides Web-based applications for collecting, managing, and leveraging data throughout the enterprise. WorldAPP's online enterprise data management solution, Key Survey, enables customer service, marketing, and HR departments to gather feedback on customer satisfaction, product feedback, and employee feedback. Key Survey's core technology is an information collection utility designed to help companies gather data from any point, through any medium, and disseminate this information across the enterprise. For more information, please visit keysurvey.com.
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