M5 has exceeded our expectations, providing Christa Construction with a turnkey VoIP phone solution that we’ve implemented in our main, branch and field offices. All of the features users expect from a VoIP phone system worked the first day the system was online, and the hosted model provides the flexibility we need.
New York, NY (Vocus) March 3, 2009
M5 Networks, market leader in hosted VoIP business phone systems, announces today Christa Construction, a commercial builder based in Upstate New York, selects M5 for scalable solution and remote working capabilities.
Christa provides construction and project management for corporate, municipal, recreational and residential clients, having completed over $4 billion worth of construction and averaging approximately $150-$200 million in construction annually.
A company wide IT upgrade provided Dan Kinsmen, Director of IT, the opportunity to upgrade their older PBX system to M5’s hosted business VoIP solution. He chose a managed solution rather than an on-premises system to save on initial investment costs and to allow for flexible growth going forward.
Christa’s office and construction sites are located primarily in New York, the East Coast and Chicago, so the staff requires a system that connects sites seamlessly, facilitates remote working and gives them easy access to desk calls at all times.
Christa Construction deployed Cisco phones and M5 service in every location, connecting each office and employee with disaster-proof, redundant VoIP service and other advanced features construction companies rely on. The commercial builder has a set monthly recurring cost structure for unlimited voice and data based on the number of phone profiles. The cost is easily adjusted to reflect active users.
The staff uses M5 Phone Assistant, and the intuitive interface is easily understood by support staff. Users always have immediate access to M5 support for any assistance or attention.
According to Dan Kinsmen, “M5 has exceeded our expectations, providing Christa Construction with a turnkey VoIP phone solution that we’ve implemented in our main, branch and field offices. All of the features users expect from a VoIP phone system worked the first day the system was online, and the hosted model provides the flexibility we need.”
About M5 Networks
M5 Networks provides business-strength Voice-over-IP phone systems, delivered as a disaster-proof, Internet-based hosted service. M5's delivery model facilitates the rapid deployment of advanced phone system functionality and drives a consistent voice experience as businesses become increasingly dispersed, malleable and 24/7. M5's simple pricing model offers companies a low cost-of-entry to a feature set that has traditionally required large capital expenditure and dedicated IT resources. Customers offload phone system support and maintenance hassles to M5's experts. As an Internet-based application, M5's voice platform frees all voice-related data and commands to mash with other applications, driving business intelligence, improving customer service, and enhancing enterprise application effectiveness. M5 has over 900 customers, numerous industry awards and recognitions, and is headquartered in New York City. To learn more about M5, please visit http://www.m5net.com.
About Christa Construction
Christa Construction is a New York based commercial builder that provides building services including design, construction and project management in addition to specialized services such as masonry, plumbing and many others. Founder and CEO of Christa Construction David Christa built his company on a foundation of commitment to excellent customer satisfaction through providing clients superior quality, service and value. In 2002 Christa restructured the company to share ownership with his top management team that boasts over 300 years of combined construction experience. The corporate structure is designed to give clients "Owner-level" involvement in every project it undertakes. Christa is dedicated to delivering projects that meet and exceed client expectations. To learn more about Christa Construction, please visit http://www.christa.com.