It is our firm belief that knowledge solutions are key strategic investments for companies looking to reinvent customer loyalty and operational efficiencies necessary to weather these economic times, so the validation from the industry's leading publication on KM is a wonderful affirmation of our mission.
San Bruno, CA (PRWEB) March 5, 2009 - InQuira, Inc., a provider of enterprise knowledge solutions for web self-
service, contact center support and knowledge intranets, today announced that it has been selected as one of the "100 Companies that Matter in Knowledge Management" for the fifth consecutive year by KMWorld, the leading information provider serving the Knowledge Management systems market.
"Each company embodies as part of its culture agile and limber execution of its mission, embracing a spirit of both adaptability and innovation," said Hugh McKellar, editor in chief of KMWorld. "We are pleased to again recognize InQuira for their contributions to the knowledge management industry, and look forward to seeing what 2009 brings."
The complete list is now posted on KMWorld's website and appears in the publication's March 2009 issue. It was compiled by KMWorld's editors through discussions with colleagues, KM practitioners, theorists, analysts and vendors as well as their customers.
"We are thrilled to receive this recognition on the heels of announcing another year of aggressive double-digit growth," said Mike Murphy, CEO of InQuira. "It is our firm belief that knowledge solutions are key strategic investments for companies looking to reinvent customer loyalty and operational efficiencies necessary to weather these economic times, so the validation from the industry's leading publication on KM is a wonderful affirmation of our mission."
The leading information provider serving the Knowledge, Document and Content Management systems market, KMWorld informs more than 50,000 subscribers about the components and processes - and subsequent success stories - that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc.
InQuira Inc. provides software applications for web self-service, collaboration, knowledge management, and agent-assisted support built from a common technology platform that makes it possible for companies to provide a consistent customer service experience across web, phone and community channels. Featuring tight integration of search, content management, discussion forums and analytics, the InQuira platform ensures companies can author and harvest knowledge, make it accessible to the right people at the right time, and measure its effectiveness at resolving customer problems. Blue-chip customers include Nokia, 3M, Juniper Networks, RBS, Pitney Bowes, SprintNextel, and E*Trade. The company is headquartered in San Bruno, Calif. and can be reached at +1 (650) 246-5000 or via the Web at http://www.inquira.com.