World's First Hybrid Human-Computer Conference Call Operator Adds Presentations And Control Via The WEB

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Hey Otto is the only user-controlled conference calling service to replace clumsy key pad commands and personal identification numbers with easy, 99.8% accuracy voice-controlled call management. Hey Otto users now have the ability to manage a call via the Internet, share presentations and other materials with group members through the new "Otto Online™" interface.

I love Otto's ability to politely call people by name and personably invite them to join a conference call

Hey Otto is the first automated conferencing solution that allows every participant to dependably use voice commands to direct the call. Today it released its web interface, Otto Online™, which provides users the added ability to control the call via a simple Internet browser, and adds live chat and presentation/document sharing with others who are logged in.

"Users appreciate the easy way Hey Otto lets them mute, transfer, invite other users, ask who's on the call and other functions by just using voice commands. But they wanted the same capabilities on the web," noted Jason Kolb, vice-president of Hey Otto. Kolb says the new interface is very clean, easy to use and yet gives access to all of Hey Otto's advanced features, including live chat.

Hey Otto is the world's first "hybrid" human-computer conference call operator. It provides the convenience and low cost of self-service conference call management, with the support and ease of operator assistance. Unlike other basic voice recognition software used in some call in support programs, Hey Otto's automated voice control system is constantly monitored by human operators, eliminating the frustration of the system not understanding the user.

"I love Otto's ability to politely call people by name and personably invite them to join a conference call," observes Matt Nickols, Hey Otto user and president of web development firm Cirrus ABS. "It's the fastest, easiest and most effective way to host or a conference call." Unlike typical operator-assistance, Hey Otto calls don't require any advance preparation, scheduling or notification. Attendees simply need to answer the phone if invited or dial in to 1-888-Otto-123 (1-888-688-6123) and simply say the conference host's name to join.

Recently, Hey Otto also added a free iPhone application which allows users to host a conference call by picking people from their list of iPhone contacts. The virtual conference assistant, Hey Otto, then independently calls and conversationally invites each person to join a phone meeting. A leader who has the iPhone application and a Hey Otto account can invite people to attend conference calls through Hey Otto even if the attendees do not have an iPhone or the iPhone application.

Hey Otto was designed specifically to solve problems with both self-service and operator-controlled conference calls, including:

  • Having to pre-arrange an access code or PIN and call in number
  • People forgetting access codes, dial-in numbers or call times
  • Someone making noise in the background and the host not being able to find the code to mute his/her line
  • Expensive or hard -to- arrange operator-assistance
  • Personal support not being available to everyone on the call
  • The need to seemlessly transfer the call between cell phone or desk phone without disturbing others or having to rejoin
  • Inviting or adding in key participants by having them called and being asked to join

Before hosting a call of any type (iPhone or standard) call, new users will need to visit the the signup section of the company website to set up an account. The pay-as-you-go service has no minimum usage requirements, and new users will receive a free trial. They can visit http://www.heyotto.com for more details.

About Hey Otto:
Hey Otto is an easy-to-use conference calling solution that empowers users through an intelligent, operator named Otto. By leveraging the Interactions Corporation's Service Factory, Hey Otto provides the industry's first self-service conferencing assistant that allows callers to speak naturally when joining conferences or performing other functions that facilitate collaboration. Interactions Corporation is funded by nationally known venture capital firms including Sigma Partners, Updata Partners, North Hill Ventures, Cross Atlantic, and the Indiana Economic Development Corporation.

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Jason Kolb
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