Kagara Supply Chain Guru Selected for Exclusive Interview with Award-Winning Business Magazine

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Wayne Glover, Supply Superintendent for Kagara Ltd, has been confirmed by Bean Media Group as a key interview in the highly-impressive series of publications entitled Australia's Best

Wayne Glover, Supply Superintendent for Kagara Ltd, has been confirmed by Bean Media Group as a key interview in the highly-impressive series of publications entitled Australia's Best

Kagara Ltd looks for a good back up and afterhour's service, while simultaneously saving on price when acquiring suppliers. Value, quality and reliability are also prime concerns - as is maintaining a sense of transparency with their supply partners.

Kagara Ltd is looking towards a Supplier Management Program (SMP) so they can oversee all aspects of the supply area. They currently have six long-term contracts which will be used as part of the SMP to keep track of how these suppliers are performing. As part of the SMP, Kagara Ltd also invite their suppliers to their sites to see what Kagara are all about and will make sure these suppliers keep in contact with Kagara Ltd on a monthly basis.

As with many companies, Kagara Ltd have suppliers in two predominant categories; small and major, which require different dealings overall in terms of business transactions and approach.

"After you have been dealing with the suppliers for a while you get to know which suppliers you can rely on to deliver your goods and services at the best price available and in the specified time frame," explains Wayne.

In regards to this, Kagara Ltd tends to build relationships with their major suppliers who they can rely on for value, service and dependability.

"With your major suppliers you get the feeling when you deal with them they are in for the long haul and are not going to sell you short at any stage," says Wayne. "For example, the smaller suppliers can't always get what you want so they don't tend to chase your business; where our major suppliers are always in constant communication with us to find if there is anything we need or are looking to introduce alternative products which could save us money. There is a lot of after sales support from our major suppliers." And this is what Kagara Ltd as a business responds to - suppliers that want their business and work hard to maintain it.

Kagara value their suppliers and believe that they have played a definitive role in the company's growth and success over the years and will no doubt continue to do so in the future. "North Queensland Fastener's and Lifting is one of our major suppliers and has been with us from day one and are more than willing to go that extra mile for us," comments Wayne.

"I've also just finished negotiating with two of our other major suppliers who have come on board and are willing to go that extra mile for us as well; these guys - off their own bat - have come to us and said that they can do a better pricing on an alternative product that does the same job. We didn't have to approach them to do that and this attitude holds them in good stead with us."

Wayne believes that communication and transparency are significant components in regards to a mutually beneficial long-term relationship with suppliers.

The feature that Bean Media Group published for Australia's Best Magazine can be found here: http://beanmedia.com.au/profiles/Kagara.pdf.

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CHRIS DUTTON
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