The SAP customer base is growing rapidly, but there are few options for customers who need inexpensive, but robust, services
Bethlehem, Pa (PRWEB) March 26, 2009
cumulusIQ, the pioneer of the Knowledge as a Service℠ (KaaS) model, has launched its new platform. KaaS is a new delivery model in which services traditionally rented from consultants and systems integrators (SI's) are transferred directly to customers on demand through the cloud. This approach is a low-cost, modular way of allowing companies to obtain the knowledge they need, when they need it, and where they need it. KaaS fundamentally alters the one-to-one model of service delivery, in which a company contracts with a single provider, to a many-to-one and, over time, many-to-many collaboration models, in which a customer can reach out to an entire cloud of service providers to find the most appropriate partners for a project.
cumulusIQ's initial focus of KaaS implementation is on SAP, the world's largest enterprise software provider. cumulusIQ prioritized SAP because, in the current global economy, enterprise software customers are feeling the pain of rising license and maintenance costs, and encountering unacceptably high levels of ERP project failure. SpinAct believes the time is right to offer the SAP customer ecosystem (particularly SMBs) an inexpensive, flexible option for ensuring pre- and post-implementation SAP success and speeding up ROI.
On the cumulusIQ platform, SAP customers connect directly with consulting companies, individual consultants, and developers in order to receive the following SAP services:
On-Demand Help: 24/7 support for a fraction of SAP or third-party help desk prices. Work with consultancies or individuals affiliated with cumulusIQ to get the SAP help you need, when you need it, for low subscriptions or a la carte prices.
On-Demand Solutions: SAP's total value doesn't come out of the box. Sometimes you have to customize, tweak, and transform SAP to work for your business. cumulusIQ is home to hundreds of SAP business process consultants and developers who can supercharge your SAP system On-Demand.
On-Demand Training: Without proper training, an ERP investment is likelier to fail. cumulusIQ's SAP training experts ensure your ERP success, shave as much as 75% of your consulting and systems integration budgets, and help you meet regulatory requirements.
When SAP knowledge producers, including consultants and developers, join SpinAct, they obtain the chance to sell their knowledge in the form of downloadable products (such as PDFs, SpinCasts, videos, tutorials, and ready source-code or packaged apps) as well as to forge relationships that may result in conventional engagements. Knowledge producers thus have the chance to develop a reliable, passive revenue stream as well as to grow their network of prospects, meet SAP peers on cumulusIQ, and join entrepreneurial teams with other consultants and developers.
"The SAP customer base is growing rapidly, but there are few options for customers who need inexpensive, but robust, services," stated Monty Kalsi, Founder and CEO of cumulusIQ. "cumulusIQ solves the problem by creating an entire services ecosystem to take the costs out of help, solutions, and training." cumulusIQ's KaaS platform hosts hundreds of SAP experts whose cumulative knowledge is greater than that of any single vendor of consultancy. The value proposition of the network is that a crowd of sufficient size will always outperform, in cost and performance, a small coterie of experts.
One advantage of cumulusIQ's KaaS platform is that SAP customers can use it to facilitate a service relationship with a single SAP consultancy or consultant, or reach out across the entire network to build their own custom teams of SAP experts, whose composition can change depending on the project. Thus, SAP customers on cumulusIQ can leverage the platform for conventional services engagements, or embrace the full flexibility of crowdsourcing. SAP itself is taking advantage of crowdsourcing, and has submitted recent core development tasks to an open market of developers.
cumulusIQ's second major advantage is its patent-pending quality control system, which ensures that only recognized and ranked SAP experts can participate in the KaaS network. "Crowdsourcing through the cumulusIQ Knowledge Marketplace isn't just about the number of resources in the cloud," explains Kalsi. "It's about blending the freedom and low cost of open networks with quality supervision and process excellence. It's the best of both worlds--openness with accountability."
More About cumulusIQ:
cumulusIQ is the pioneer of Knowledge as a Service℠ (KaaS). KaaS is an on-demand knowledge marketplace that brings together consumers and providers of information on vital and timely topics. KaaS provides real answers by real experts in real-time. It breaks the tradition of a fixed model, with ever-changing or shrinking individual resources, only available during business hours, to a model that is flexible, available 24/7, and a compilation of community intelligence and resources. The information provided in this on-demand knowledge marketplace is always relevant, timely, economical and quality assured. For consultants, cumulusIQ is an opportunity to productize their services and turn their knowledge into recurring, passive revenue. For enterprise software customers, cumulusIQ is a destination for rapidly delivered, inexpensively priced services.
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