Insurance Website Trends Detailed in New Report from the Web Marketing Association

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Updated Web Marketing Association' Internet Standards Assessment Report Includes Historical Data Derived from a Decade of Hosting Premier Internet Award Competition, WebAwards, Provides Best Practices for Insurance Web Design - The Web Marketing Association, host of leading website awards competition WebAwards, recently released the 2009 Internet Standards Assessment Report (ISAR), which includes specific benchmarking data to help insurance industry create more award-winning websites.

"As the standard of excellence for websites continues to increase, web visitors are increasingly picky about what they consider to be effective insurance websites," said William Rice, president of the Web Marketing Association. "Insurance websites going forward will need to find a balance between usability and providing accurate information. By utilizing technology through illustrations and animations, the same message can be disseminated more efficiently."

The WebAwards competition evaluates insurance websites on seven criteria that combined create effective websites:

  • Design
  • Innovation
  • Content
  • Technology
  • Interactivity
  • Copywriting
  • Ease of use

The insurance industry has underperformed the ISAR index for the past five years. It has ever so slightly beaten the index three times. On the whole, this underperformance resulted in below average scores in all areas relative to the 5-year criteria benchmark averages. It is no surprise that insurance Web sites are best in content and copywriting while lagging behind in technology and innovation.

The 2008 WebAward for Best Insurance Website went to Blue Shield of California for

Other past WebAwards Insurance Web site winners include:

  • 2007 Progressive Insurance for Progressive Corp
  • 2006 Blue Shield of California for the Blue Shield of California Web site.
  • 2005 Internet Communications for Medical Mutual - Ohio's Get-Well CardTM
  • 2004 for Horizon Blue Cross Blue Shield of New Jersey
  • 2003 Empire BlueCross BlueShield
  • 2002 Progressive Insurance
  • 2001 Modem Media for John Hancock eVariable Life
  • 2000 BBDS Interactive for Country Companies
  • 1999 AGENCY.COM for AceLimited
  • 1998 Arkwright Mutual Insurance Co. for SmartSite for Managing Risk
  • 1997 Modem Media for

Insurance firms wishing to have their Web sites evaluated against the ISAR Index and be considered for a WebAward, which can help boost a Website's credibility and marketing efforts, can learn more at

To request your copy of the 2009 WebAward ISAR report, please visit:

The Internet Standards Assessment report and the 2009 WebAwards are sponsored by the following leading organizations: Burst Media, B2B Magazine, BGT Partners, PRWeb, AllBusiness, ExactTarget, ad:tech conferences, NewsUSA, Microsoft PhizzPop, Internet World, AllBusiness, Search Engine Strategies, Webmaster Radio, Rovion, and Website Magazine.

2009 WebAward Call for Entries
The Web Marketing Association will soon be accepting entries into its 13th annual international WebAward Competition. The WebAwards is the standards-defining competition that sets industry benchmarks that the Internet Standards Assessment report is based upon. The insurance industry represents an important category in the WebAward competition, and the Web Marketing Association will again be honoring the Best Insurance Web site of 2009. Participants will receive valuable feedback and the opportunity to earn peer recognition. The deadline for entry is May 29, 2009 and the WebAward Web site is located at

About the WebAwards
Now in its 13th year, the annual international WebAwards competition sets the standard of excellence in 96 industry categories by evaluating Web sites and defining benchmarks based on the seven essential criteria of successful Web site development. The goal of the Web Marketing Association, sponsor of the WebAwards, is to provide a forum to recognize the people and organizations responsible for developing some of the most effective Web sites on the Internet today. Entrants benefit from a Web site assessment by a professional judging panel and the marketing opportunities presented to an award-winning Web site. For more information, visit

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