Text Messaging Drives Customer Loyalty 4 Small Businesses

SMS Media Group, a leading U.S. based SMS platform company, is committed to helping small businesses increase their sales and become more productive by leveraging text messaging. "Now, more than ever, is the time for small businesses to communicate with their customers and build relationships; and text messaging is an affordable and personal way to do that," says Sheri Wells, CEO of SMS Media Group.

Aliso Viejo, CA (PRWEB) March 30, 2009 -- Small businesses are finding that the cell phone is a valuable and cost effective way to communicate with their customers. From mobile search ads to mobile web sites, there are countless ways to get messages out. One of the most popular methods today is text messaging.

Text messaging, commonly called texting or SMS (short message service), is a term for the sending or receiving of up to 160 characters of text on a mobile phone. Unlike e-mail messages, SMS messages are likely to be read and acted upon receipt. There are more mobile phone users in the U.S. than Internet users, and 75% of those who use text messaging are over the age of 25. Text messaging is personal and if used wisely, can translate into customer loyalty for small businesses.
Businesses can use SMS technology as a low cost solution to reach customers easily. Companies can build mobile subscriber lists to send time-sensitive offers, announcements, or other personalized customer communications via text messaging.

This unobtrusive and very personal form of communications makes SMS a dynamic and highly responsive marketing channel that small businesses must use with care. Text messaging can result in customer loyalty and increased sales by sending messages with relevant information and value to customers.

SMS Media Group, a leading U.S. based SMS platform company, is committed to helping small businesses increase their sales and become more productive by leveraging text messaging. "Now, more than ever, is the time for small businesses to communicate with their customers and build relationships; and text messaging is an affordable and personal way to do that," says Sheri Wells, CEO of SMS Media Group.

The company recently introduced its "SMSdelivery SMB" solution for small businesses. The SMSdelivery platform lets companies create and build opt-in lists of mobile subscribers in which they can broadcast text message campaigns in a web-based environment. In addition, the platform comes in Free and Pro version.

About SMS Media Group (http://smsmediagroup.com): Founded in 2002, SMS Media Group (SMSMG) is a leading mobile media company that specializes in permission-based SMS communications to cell phones. SMSMG's SaaS applications make it easy for any size business to send mobile communications. The company's world-class messaging infrastructure connects to 600 plus wireless carriers globally.

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