Zyrion Provides Business Service Monitoring and Management Solution To Combat Current Economic Conditions

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Traverse Solution Protects IT Infrastructure Investment and Increases Operational Efficiency with a Lower TCO

Although the entire IT infrastructure affects one or more aspects of the business, not all of the IT infrastructure components are equal in terms their importance to the business

In the Company's continuous commitment to provide affordable BSM and IT infrastructure management solutions, Zyrion Inc. today highlighted how its Traverse system helps enterprises prioritize the specific parts of the IT infrastructure that need to be addressed or improved to ensure continuous business operations. Traverse assists the IT and business teams in determining where specifically to focus limited resources to guarantee the business functions as effectively and efficiently as possible. This is a critical imperative as businesses must continue to drive competitive differentiation and revenue growth in the face of tight budgets and organizational cutbacks.

Traverse provides a correlated and business-oriented view of the IT infrastructure, and links the underlying IT infrastructure to the supported business services and processes. When a given component within the distributed and complex IT infrastructure mesh performs poorly, with Zyrion's Traverse system the operations team can see which dependent business or IT services have been impacted or will soon be impacted. If the business impact is nominal, the team can defer fixing or replacing the component in the short term. On the other hand if the business impact is or will be severe, then this component immediately becomes a candidate for further remediation or replacement.

"Although the entire IT infrastructure affects one or more aspects of the business, not all of the IT infrastructure components are equal in terms their importance to the business," said Vikas Aggrawal, founder and chief executive officer of Zyrion Inc. "Making investment decisions based on measuring the individual component or device-level trends and metrics is akin to missing the forest for the trees. Management decisions on where to focus the investment or energy have to be based on the business services impacted by a device or a piece of infrastructure, rather than on the individual health of the device or performance of one piece of IT infrastructure."

"Fiberlink has leveraged Traverse's capabilities to enable senior management to have business service views that span multiple departments, whereas technical staff members have views of the specific devices for which they are responsible," said Phil Yurko, Director, Fiberlink Communications. "Most outage notifications in fault-tolerant configurations with localized alarms are dispatched to technical staff to handle without troubling senior managers. On the other hand, issues that impact mission-critical or cross-departmental aspects of the business are immediately escalated to senior staff so that resources can be allocated and decisions can be made quickly and efficiently, to prevent subsequent problems."

According to Paul Burns, senior analyst for Enterprise Management Associates, "Given the current economic conditions, it is important for IT professionals to make smart choices. It is critical for businesses to determine where exactly to focus their IT resources and investments. One of the most meaningful criteria is to make prioritization decisions based on the business services impacted by the relevant IT infrastructure. Business service management and monitoring solutions, such as Zyrion's Traverse, allow enterprises to address this need and increase IT efficiency without sacrificing performance."

How Traverse Links The Business to IT

Traverse is based on unique object-oriented, business container technology that links applications and underlying infrastructure to IT services. Business Service Containers enable grouping of an organization's IT infrastructure to create logical, business-oriented views of the network. Users can create service containers that include tests and/or devices from multiple departments, generate reports on service containers, get uptime information and real-time status for services, and be alerted if services fail or exceed defined thresholds.

Traverse provides the ability to define container severities to support varying business needs and objectives. Since most IT infrastructures are redundant, users can specify rules to indicate when a container is identified as being in a non-OK state. For example, if there are two redundant network paths between two end points, this can be specified in a business container. If there is a server farm behind a load balancer and an outage of some of the servers does not affect the supported business service, this can also be specified in a business container. Similarly, if there is a single database that supports the same business service, the business container can be defined to indicate the status of the business service as being 'critical' if the database fails.

Other key features Zyrion Traverse offers include a real-time SLA dashboard, proactive capacity planning and trend analysis, multi-tenant usability, and support for large distributed datacenters.

Pricing and Availability

Pricing for Traverse starts at $50,000 with an average price of $90,000. For a free 30 day trial or to view a demo, please visit: http://www.zyrion.com.

To get a copy of the company's white paper Business Service Management Solution for MidMarket Enterprises go to http://www.zyrion.com/company/whitepapers/.

About Zyrion, Inc.

Zyrion is a provider of BSM and IT infrastructure monitoring software for mid-market enterprises. Zyrion was selected as Network World's Top 10 IT Management Companies to Watch in 2008. The company's business service container technology allows mid-level enterprises to more easily and effectively manage IT-enabled business processes and services. Zyrion's flagship Traverse solution, provides correlated, end-to-end network and server monitoring capabilities that link underlying applications and the IT infrastructure to business services. Pricing for Traverse starts at $50,000 with an average price of $90,000. Zyrion has its corporate offices in Sunnyvale, California. For more information, go to http://www.zyrion.com or call +1-877-7-ZYRION.

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Rachna Kachhwaha
Zyrion Inc.
+1-408-524-7424 ext. 94085
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