The installation of the MOC1 Wireless Service Advisor (WSA™) has had a remarkably positive impact for Mercedes-Benz Manhattan
Glendora, CA (PRWEB) April 1, 2009
MOC1 Solutions is pleased to announce the endorsement by Mercedes-Benz USA for MOC1 Solutions' Wireless Service Advisor™ (WSA™). Mercedes-Benz recognizes the revolutionary product as the application of choice to capture value in the service drive of Mercedes-Benz dealerships.
The WSA™ software solution utilizes mobile PC technology to help service departments streamline and professionalize their write-up process while providing timely OEM/Dealer maintenance and repair information. WSA™ is easy for a service advisor to utilize, operating over a Wireless Local Area Network (WLAN) and seamlessly integrating with the Dealer Management System (ADP and Reynolds & Reynolds) and the OEM web-site (Netstar).
Backed by professional installation, training and support, WSA™ delivers elevated CSI scores, increased Hours-Per-RO and dramatic reductions in policy liability. This impact results from: a professional and efficient write-up process; built in vehicle inspection or "Walk-around"; consistent presentation of vehicle-specific service menus; and automatic search and integration of campaigns and recalls.
Blair Creed, General Manager Mercedes Benz Manhattan states; "The installation of the MOC1 Wireless Service Advisor (WSA™) has had a remarkably positive impact for Mercedes-Benz Manhattan".
With CSI, customer retention and service drive profitability being so critical today; we believe the MOC1 Wireless Service Advisor™ can be a difference maker for Mercedes-Benz dealers nationwide.
About MOC1 Solutions, LLC:
MOC1 Solutions is headquartered in Glendora; CA. MOC1 Solutions is an industry leader in delivering value added technology solutions to automotive dealership service departments.
A dealership can receive a demonstration and no obligation price quote and business case by contacting MOC1 directly at:
1-888-662-1972 or http://www.moc1sales.com/more info