Scottsdale, AZ (PRWEB) April 2, 2009
Lynk Software, a leading organization in the field of quality and corrective action software, announced its affiliation with quality expert Victor Nelson. Victor Nelson is an experienced professional specializing in high tech quality management services.
Nelson made the decision to help organizations fully utilize Everest after spearheading an enterprise-wide implementation within an organization in which he was the Director of Quality. By increasing visibility of issues and using the information to communicate with other business units, the organization saved 7 million dollars over five years. Product returns decreased from 10% to 2%. After experiencing tremendous gains in such a short period of time, Nelson became inspired to help other organizations reach their goals with the help of Everest.
"We are happy that Victor is now involved with our product" stated Roy Kingsley, President of Lynk Software. "We believe that he can give our customers the benefit of his vast experience and show them how Everest can best maximize their quality output."
Lynk Software is the developer of Everest: Customer Focused Quality - a software solution used by organizations worldwide to capture customer feedback and utilize the information to take the organization to the next level. Lynk offers over three decades of experience in helping organizations in many different industries to connect with their customers and improve quality. Everest clients use the software to track and resolve customer issues, handle complex complaint procedures, implement corrective and preventive actions, and analyze customer service and quality trends.
"Everest has become the cornerstone for quality and logistics to identify and resolve complex problems; both internally and via external customers and manufacturing partners" stated Victor Nelson. "It provides a means to collaborate with the various groups involved in improving product quality and performance."
Everest is fully customizable with built-in user configurable setup menu options and can be used by companies in any industry. In addition Lynk Software offers an implementation service that will quickly get Everest customized and fully operational.
About Lynk Software:
Lynk Software is an industry leader in the field of customer complaint management and customer services solutions. Their flagship product 'Everest - Customer Focused Quality' is used by some of the nation's largest organizations. Lynk Software was founded in 1970 and has continually been on the cutting edge of business solution development. For more information on Lynk Software and Everest Solutions, visit http://www.lynksoftware.com or call (480) 998-1933.