EMS-Intelligent Chaos Delivers Real-Time Information to KeyBank's Education Payment Plan Clients

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Tuition Management Systems, a division of KeyBank, partners with EMS-IC to develop a PeopleSoft Campus Solution real-time integration option that improves services for educational institutions.

Tuition Management Systems (TMS), a division of KeyBank, recently embarked on an effort to provide additional benefits to its education payment plan customers in the higher education and K-12 markets. Through a strategic relationship with EMS-Intelligent Chaos (EMS-IC), TMS is now able to offer current and future clients a real-time integration option that improves service for students, parents and the educational institutions that TMS serves.

"TMS decided to partner with EMS-IC due to its leading knowledge of integrating PeopleSoft and other ERP applications using web-services," said Mark Carney of TMS. "EMS-IC's real-time integration, known as RTI, transfers data regarding payment plan participation and payment transactions, and allows for real-time reconciliation of student accounts."

The work that EMS-IC performed involved developing code that integrates TMS's systems with the PeopleSoft Campus Solutions package and the SunGard Banner package. RTI transfers data regarding payment plan participation and payment transactions, and allows for real-time reconciliation of student accounts.

For parents and students, this means real-time, up-to-the-minute information on the state of their accounts and immediate access to TMS payment plan information. Additionally, RTI helps staff at colleges, universities and K-12 schools to reconcile student accounts in a faster, streamlined fashion, which means better accuracy internally and increased customer satisfaction.

"Our work with TMS is a great example of how two leading firms can work together to develop a solution that solves a business need, provides parents and students with better information, and helps give both firms a competitive edge," said Elaine Myrback, President and CEO of EMS-IC. "We look forward to introducing the RTI solution to existing TMS clients, and helping TMS to demonstrate the value of the solution to prospective clients."

The creation of the RTI solution is only the start of the strategic relationship between TMS and EMS-IC, as they work together to better service the complex needs of today's higher education and K-12 institutions, with the goal of increased service to students and schools. "We look forward to continuing work with EMS-IC, and appreciate its commitment to us and our clients. With our combined dedication to our clients, we'll continue to provide parents and students with flexible payment options that can make all the difference to their families," said Mr. Carney.

About EMS-Intelligent Chaos
EMS-IC is an Oracle Certified Partner that delivers client success by bridging technology and applications through the use of web-services and traditional ERP technologies, with a focus on optimizing business processes that enhance the enterprise (http://www.consultems.com).

About TMS
Tuition Management Systems (TMS), a division of KeyBank, NA offers nearly 25 years of education affordability experience. More than 1,100 schools have used our proven path of services to get their bills paid by over nearly 2 million students and families. As a comprehensive, integrated, service-driven education payment resource, TMS can deliver any or all parts of a seamless education payment process to your institution.


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