Country Inn & Suites Williamsburg Honored with Gold President's Award by Carlson Hotels

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Country Inn & Suites Williamsburg was recently recognized by Carlson Hotels with a Gold President's Award and Friends Hosting Friends Award for outstanding dedication to guest satisfaction and brand engagement. Vice President of Asset and Revenue Management Kimberly Armstead accepted the awards on behalf of HMP Properties during Carlson's 2009 Global Business Conference in Philadelphia.

Country Inn & Suites Williamsburg, 400 Bypass Road, was recently recognized by Carlson Hotels with two prestigious awards for outstanding dedication to guest satisfaction and brand engagement. The Gold President's Award, which honors the brand's top-performing hotels, was presented to Vice President of Asset and Revenue Management Kimberly Armstead during Carlson's 2009 Global Business Conference in Philadelphia. During the event, the Country Inn & Suites also received a Friends Hosting Friends Award for achieving guest satisfaction rankings within the top 25% of brand hotels.

"These awards reinforce our commitment to exceed our guests' expectations each day," said Armstead. The Country Inn & Suites satisfaction ratings are measured by an on-line customer service survey called Medallia. The hotel is also evaluated regularly by Carlson Hotels to ensure quality measures and brand standards are achieved.

HMP Properties owns the newly renovated Country Inn & Suites hotel, licensed under Carlson Companies of Minnesota. "It is an honor to be recognized as among the best of Carlson's hotels across the nation," said Hitesh Patel, CEO. "Our passion is serving people and providing superior hospitality, and I'm proud of our team's ability to deliver on that promise."

An Award-Winning History
These Carlson marketing awards add to HMP Properties' already distinguished reputation. Country Inn & Suites Williamsburg has been accorded many honors by Carlson Hotels:

  •             2007 Country Inn & Suites Employee of the Year, Hostess Ivy Canady
  •          2006 & 2007 Aspire Award winner
  •          2002 Continental Breakfast of the Year
  •          2002 Gold Standard Award
  •          2002 General Manager of the Year, Kimberly Armstead
  •          2000 North American Property of the Year

About HMP Properties
HMP Properties, LLC (http://www.hmphotels.com) is an award-winning hotel development and management company headquartered in Williamsburg, VA. Since its inception in 1998, HMP Properties has built on reputable brands, upholding the standards of franchises such as Marriott, InterContinental, Hilton, Choice and Carlson. HMP Properties owns and operates six hotels in strong markets throughout Virginia, with six new properties scheduled to open in the near future.

Country Inn & Suites Williamsburg Award Photo Available Online: http://www.hmphotels.com/HMP_PR_awardPhoto_noshadowing_small.jpg
Photo Caption: Kimberly Armstead, vice president of asset and revenue management, and Hitesh Patel, CEO, are pictured with the Friends Hosting Friends Award and President's Award from Carlson Hotels.

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Brittany Mangold

Shelley Smith