As new and more complex next generation offering and services are introduced to the market, service providers realize they need to not only invest in BSS/OSS functions but also automate the pre-sales process driven by policies and rules that are enforced to ensure that the logical design created by sales is not rejected later due to incompatibilities
Santa Clara, Calif. (PRWEB) April 27, 2009
Netformx, a global leader in integrated solutions for the entire network opportunity-to-implementation lifecycle, announced today that it was included in a recent Stratecast (a division of Frost & Sullivan) study outlining the challenges faced by communication service providers (CSPs) and the new role of network planning and engineering resources.
In her report titled, "Making the Network Work - Global Network Planning and Engineering Strategies", Stratecast Senior Research Analyst Nancee Ruzicka, discusses the need for more sophisticated tools that CSPs are using for network planning and engineering to support sales, product lifecycle management, and product definition in addition to network design and architecture.
Netformx delivers solutions that enable closing the information gap that exists between customer-facing business support systems (BSS) and network-facing operational support systems (OSS). By creating a tailored customer-centric service and configuration blueprint, CSPs begin to experience increased efficiencies, improved profitability and greater collaboration among all stakeholders and the customer. This results in enhanced customer satisfaction and a baseline upon which new business opportunities can be built.
This is exemplified in the report's case study involving a Tier 1 US-based Global Service Provider, which selected Netformx to help increase both the speed of delivering complex network solutions to its customers, as well as increase design accuracy, thereby ensuring that the solutions that are sold can be implemented successfully and profitably. Among the benefits this Service Provider has experienced since implementing Netformx solutions, is a significant reduction in its design rejection rate - by as much as 20-30% and a corresponding reduction in costly delays and rework.
"The flexibility of tools like those from Netformx help CSPs to implement unique operations processes that can be tightly integrated across the business to eliminate rework, errors, and the associated costs." Ms. Ruzicka adds that "the integrity of the data from the network is the foundation for design, product development, fulfillment, and assurance. The ability to correlate data from network elements, OSS, partners, and customers ensures that the solution can be implemented to support whatever CSP requirements come along."
"As new and more complex next generation offering and services are introduced to the market, service providers realize they need to not only invest in BSS/OSS functions but also automate the pre-sales process driven by policies and rules that are enforced to ensure that the logical design created by sales is not rejected later due to incompatibilities" said Ittai Bareket, Netformx CEO. "Netformx provides a unique offering facilitating increased accuracy, productivity and profitability by simplifying the process and ensuring consistency of the data presented to the downstream OSS/BSS systems."
Imagine Your Network …
Netformx automates the end-to-end process of designing networks and enables collaborative workflows within and across organizations. Service providers, systems integrators and manufacturers use the award winning Netformx Solutions worldwide to transform enterprise customer requirements into deployable network solutions. Today, at least 25,000 networking design and sales professionals around the globe use Netformx products. Our users are part of high-performance teams at systems integrators and service providers that include AT&T, Bell Canada, Sprint, Verizon, Mountain West Telecom, Embarq, HP Network Solution Group, Orange Business, Dimension Data, Belgacom and many others, both large and small. In addition, Netformx equipment vendor partners include Cisco, Nortel, Juniper, Avaya, TrippLite, Symbol, Adtran, APC, and Belden, among others.
Founded in 1994, Netformx is a privately held company headquartered in California's Silicon Valley and maintains an R&D facility in Tel Aviv, Israel. More information can be found at http://www.netformx.com.
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