Ashland, OR (PRWEB) April 30, 2009
Plexis Healthcare Systems announced recently the unveiling of PlexisAlerts, a new product that provides enhanced business activity monitoring (BAM) support to their flagship Quantum Choice, Plexis Claims Manager and Plexis LCS automated claims administration and benefits management solutions. PlexisAlerts enables Plexis clients to automatically identify and respond to business issues, enterprise-wide, that are critical to their company's well-being by automatically sending alerts or notifications to designated individuals according to pre-defined means, when user-specified events related to an operational management function (e.g., claims, premium, capitation, etc.) occurs. PlexisAlerts addresses the challenges of acquiring critical, timely information by alerting clients to important issues such as impending changes in client age, past due accounts and claims billed at over a predetermined amount. It also keeps a vigilant eye on IT functions alerting the appropriate personnel of computer server problems and a myriad other issues.
PlexisAlerts, offered through a partnership with Vineyardsoft Corporation, can be likened to having an "invisible assistant" in the form of a software solution. Alerts and notifications are automatic and are relayed via a variety of media choices, depending upon clients' needs. For example, the system can automatically send an e-mail to an individual(s) or distribution list(s). It can be programmed to launch/generate reports or letters alerting members of important changes in benefits, status or other critical information. PlexisAlerts can also send automatic alerts/notifications to a cell phone, pager or PDA. Finally, to improve IT workflow, PlexisAlerts can call/execute another computer program or code that automatically executes some necessary additional function.
"We are very pleased to offer these additional capabilities to our clients," commented Jorge Yant, CEO of Plexis Healthcare Systems. "Vineyardsoft's applications have proven their worth in multiple industries, and their value to our clients and the workflow improvements they provide seem almost limitless."
"With over 5,000 customers worldwide and over one million users, our business activity monitoring software is the most widely-used solution on the market today," said Don Farber, VP Sales & Marketing, Vineyardsoft Corporation. "We are happy to partner with Plexis to bring our unique software applications to their growing client base."
About Vineyardsoft Corporation
Vineyardsoft Corporation is headquartered on Martha's Vineyard, MA, and is the leading developer of Business Activity Monitoring software. Founded by James R. Murphy, a pioneer in the development of customer relationship management software, Vineyardsoft enables clients to monitor and respond to critical, time-sensitive business data. Winner of TMCLab's "Editor's Choice" award, Vineyardsoft's KnowledgeSync Product line was introduced in 1999 and is currently installed in over 5000 organizations around the world. Vineyardsoft's mission is to empower clients to respond more quickly, intelligently, and profitably to the changes in an organization's business where timing is critical to success, and where information needs to be delivered via email, fax, pager, PDA, cell phone, and the web.
About Plexis Healthcare Systems, Inc.
Plexis Healthcare Systems is a leading payer solution and claims processing/benefit administration software company based in Ashland, Oregon. Founded in 1996, Plexis software is utilized in 7 countries by more than 90 companies providing administration for approximately 35 million covered lives. Plexis' family of core software products includes Plexis LCS for small and medium size third party administrators and self-funded groups; Plexis Claims Manager for mid-size, TPAs and managed care healthcare organizations; and Plexis Quantum Choice for middle to large government healthcare organizations, benefit administrators and payers. Plexis' solutions enable government healthcare organizations, health plans, TPAs and provider groups to automate and streamline benefit administration, claims payment and utilization management, enhance customer satisfaction and expand market share. For more information, please call toll free (877) 475-3947 or visit http://www.plexisweb.com.