Voxeo Extends Global Presence With Investment in New Carrier-Class IVR Hosting Facility in Germany
Leading Voice Platform Provider Increases Hosting Capacity in Europe to 10,000 Ports
Orlando, FL and Cologne, Germany (PRWEB) May 7, 2009 -- Today Voxeo, the world's leading provider of standards-based voice application platforms and hosted services announced the launch of a new data center for its IVR and voice application hosting services in Frankfurt, Germany.
The new hosting facility is one of the most secure data centers in the world, designed to meet the on-demand IVR and application hosting needs of Voxeo's banking, telecommunications and Global 1,000 customers. Existing Voxeo customers in the region include o2, Postbank, SAP, Swisscom, T-Mobile, Versatel and Vodafone.
The move underscores the importance of the DACH region (Germany, Austria and Switzerland) for Voxeo, which acquired Cologne-based VoiceObjects in December of last year, and increases the level of service Voxeo can offer to customers, partners and carriers throughout Europe.
The new hosted platform is equipped with German language speech recognition, German text-to-speech, bilingual English German text-to-speech and speech capabilities in most other major European languages. The hosting service includes a wide range of toll free and local telephone numbers in the DACH region, as well as inbound and outbound capability on Voxeo's global carrier network. In addition, the new facility offers co-location and managed server options for on-LAN deployment of voice application.
Voxeo is delivering on the promise to further extend its European footprint following the successful growth of its UK-based hosting service, which now counts some of Europe's leading companies as customers. The expansion in Frankfurt takes Voxeo's VoiceXML and CCXML hosting capacity in Europe to over 10,000 ports. Counting its other data centers in the US, Voxeo is the largest standards-based hosting provider in the world and the infrastructure provider to many of the world's leading IVR providers. This step marks the opening of Voxeo's fifth data center, joining existing locations in Slough, UK, and Orlando, Florida, Las Vegas, Nevada, and Atlanta, Georgia in the U.S.
Voxeo delivers a full IVR hosting solution committed to openness, strict adherence to standards and multi-vendor support backed by Voxeo's pre-deployed, geographically distributed Prophecy Hosting facilities. Prophecy Hosting facilities are built on Voxeo's pure SIP Prophecy IVR Platform and select components are optimized for multi-tenant voice application hosting.
"The global economic downturn has created a growing demand for hosted IVR services," said Aphrodite Brinsmead, Associate Analyst at Datamonitor. "Voxeo has had success in the UK with its hosted solutions and, with the addition of the VoiceObjects team in Germany, which it acquired in 2008, Voxeo has built up a solid European capability. Opening a data center in Germany will allow Voxeo to grow its presence further, meet increasing demand and continue meeting stringent SLAs."
"This million euro investment in IVR hosting capacity underscores Voxeo's commitment to the DACH region," says Michael Codini, Managing Director of Voxeo Germany. "By putting the world's most widely deployed standards-based voice platform alongside the industry-leading VoiceObjects service creation environment in an ultra-secure hosting facility we provide an unbeatable service offering. We have many of the world's leading companies as customers and they have very exacting standards. It is reassuring for them that Voxeo's security, reliability and scalability exceed their expectations."
About Voxeo
Voxeo makes voice applications easy to build and deploy. The company's common sense approach isn't rocket science: Offer a great platform. Make it exceptionally easy for people to try, buy and use. Provide amazing support. The approach has made Voxeo a leading choice among developers and the answer for companies who don't subscribe to the mentality that a powerful solution needs to be complicated and expensive. More than 37,000 developers and enterprise customers - including half of the Fortune 100 - use Voxeo's Prophecy Platform and Hosting to deliver innovative IVR, VoIP, outbound notification, unified communications and a new generation of SIP-powered solutions. Anyone can immediately download the Prophecy Platform or sign up to use Voxeo's hosted developer portal for free at http://www.voxeo.com/free.
Voxeo is an employee-owned company with headquarters in Orlando, Beijing, Cologne and London. The company's Prophecy Platform has been downloaded more than 35,000 times since its launch in 2006 and its standards-based IVR hosting platform is the largest in the world and the only one backed by a 100% uptime guarantee. For more information visit http://www.voxeo.com or call +1 (407) 418-1800 in the US, +44 (0) 20 7887 6085 in the UK or +49 (2204) 845-139 in Germany.
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