ITRC Studies Awareness of On-Line Safety
The Identity Theft Resource Center® (ITRC) recently conducted a survey seeking answers about consumer's sense of safety when using personal or financial information online. ITRC also sought answers about their level of interest in improving their online information safety.
ITRC found that an overwhelming 85% of the respondents expressed significant concern about the safety of sending information over the Internet. Only 15% answered "not very concerned" or "not at all concerned".
San Diego, CA (PRWEB) May 22, 2009 -- The Identity Theft Resource Center® (ITRC) recently conducted a survey seeking answers about consumer's sense of safety when using personal or financial information online. ITRC also sought answers about their level of interest in improving their online information safety.
ITRC found that an overwhelming 85% of the respondents expressed significant concern about the safety of sending information over the Internet. Only 15% answered "not very concerned" or "not at all concerned". ITRC's survey would seem to indicate that consumers feel that the transmission of the information is more risky than the ultimate storage and protection of the information. The opposite is really the case. This indicates a lack of awareness in our sample population of the very large "cloud" that hangs over the security of thousands of business and other databases, and the impact of theft, data exposure, or even sale of information.
More than half of respondents expressed a need for improvement in the protection of their data. When asked if there was a way to shop, make purchases, pay bills, or login to websites on the Internet without needing to give any of your personal or financial information, 96% of respondents answered they were at least somewhat interested, and 68% were "extremely" or "very" interested. It is clear that the root problem, and the cause of consumer fear in online transactions, is the fear that their information will somehow be stolen or used fraudulently.
As further discussed in the ITRC 2009 Consumer Awareness Survey, ITRC agrees that merchants do have a need to be confident of the identity of the consumer, and of their ability to pay for products or to access financial records. However, the basis of this problem seems to be: Is there a way of improving online information security?
One solution to this problem would be a method which, without using personal information, authenticates a transaction and insures payment, yet allows the purchase to go forward. Such a method would remove most of the driving force for online collection of massive amounts of sensitive personal information. The benefits would be an increase in customer trust, and would provide a greater measure of confidence for the merchants. Merchants would be assured of payment while incurring less liability for the collection and storage of sensitive information.
This means a new class of products should be developed that allows the consumer to control the use of all their sensitive personal information, whether shopping, paying bills online, or registering at websites. ITRC would classify these types of products as "Secure Payment Agents." They would have the ability to replace all of the user's real personal information with anonymous data that becomes useless after a transaction. These products would allow consumers to use the internet without exposing sensitive information. This would create a win-win situation for businesses and consumers. Use of Secure Payment Agents would limit the impact of data breaches, misuse of personal identifying information, and the illicit use of credit/debit card information.
To see the complete white paper report, please visit the ITRC website at:
http://www.idtheftcenter.org/artman2/publish/lib_survey/SPA_White_Paper.shtml
About the ITRC:
The Identity Theft Resource Center® (ITRC) is a non-profit organization established to support victims of identity theft in resolving their cases, and to broaden public education and awareness in the understanding of identity theft. It is the on-going mission of the ITRC to assist victims, educate consumers, research identity theft and increase public and corporate awareness about this problem. If you are an identity theft victim call the ITRC toll-free at 1 (888) 400-5530 for no-cost assistance. Visit www.idtheftcenter.org
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