Transcensus Earns Certified Partner Status In Microsoft Partner Program
Microsoft recognizes Transcensus, SHO Guide, for its skills and expertise to improve usability and increase customer satisfaction with Microsoft products and technology.
Orem, Utah (PRWEB) June 7, 2009 -- Transcensus, makers of SHO Guide, announced it has earned Certified Partner status in the Microsoft Partner Program, which recognizes Transcensus' expertise and impact in the technology marketplace. As a Certified Partner, Transcensus has demonstrated expertise with Microsoft technologies and proven ability to meet customer needs. Microsoft Certified Partners receive a rich set of benefits, including access, training and support, giving them a competitive advantage in the marketplace.
Transcensus developed SHO Guide®, a real-time on-line guided help solution to solve usability issues and new user training. SHO Guide creates interactive learning scripts that deliver step-by-step guidance directly on the application to assist the user in performing tasks more efficiently with a corresponding reduction in errors. Transcensus also has skilled Learning Specialists to create integrated Performance Support solutions. SHO Guide is optimized to work on Microsoft Dynamics CRM to significantly improve usability and productivity for users.
"Only companies that have demonstrated high levels of customer service, proved their experience and attained advanced certification receive the designation of Microsoft Certified Partner," said Allison Watson, corporate vice president of Worldwide Partner Group at Microsoft Corp. "Today, Microsoft recognizes Transcensus for its skills and expertise in providing customer satisfaction with Microsoft products and technology."
As one of the requirements for earning Certified Partner status, Transcensus has declared a Microsoft Competency. Microsoft Competencies are designed to help differentiate a partner's capabilities with specific Microsoft technologies to customers looking for a particular type of solution. Each competency has a unique set of requirements and benefits, formulated to accurately represent the specific skills and services that partners bring to the technology industry.
The ISV/Software Solutions Competency recognizes the skill and focus partners bring to a particular solution set. Microsoft Certified Partners that have obtained this competency have a successful record of developing and marketing software based on Microsoft technologies.
We are extremely pleased to have earned Microsoft Certified Partner status. We'll be able to enhance our offerings with the benefits provided. We solve the software usability problem," said Dan Peay, vice president of customer and partner experience. "I can launch SHO Guide, capture doing the task correctly, like creating a marketing campaign in Dynamics CRM, and then publish the resulting script so that anyone in the company can create their own campaign. It's like I'm right there, showing them where to click and guiding them through the process."
View a 1 minute video of Microsoft Dynamics CRM with SHO Guide: http://www.transcensus.com/productdemo/1minuteoverview.html
The Microsoft Partner Program was launched in October 2003 and represents Microsoft's ongoing commitment to the success of partners worldwide. The program offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact that partners have in the technology marketplace, and delivers more value to help partners' businesses be successful.
Transcensus, LLC, based in Orem, Utah, is dedicated to the cause of improving software usability through the introduction of a new interactive platform for authoring and delivery of performance support and guided help content. The company's solutions embed learning, user assistance and support content directly in the workflow, enabling an unprecedented level of enhanced usability and contextual learning in software applications. The company specializes on Microsoft Dynamics CRM and develops solutions that will influence virtually every market segment that relies upon software as a critical component of its operational strategy. For more information about Transcensus, visit http://www.transcensus.com.
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