New Spa Forum: Just When You Thought It Was Safe To Get Back In The Water - It Is!

Costa Mesa, CA (PRWEB) June 11, 2009

Earlier this May, spa supply industry leader Hot Tub Works announced the launch of its newly improved, customer-oriented website. The new, easy-to-navigate interface is service-oriented and extremely user-friendly. In addition, its clean, modern look is a refreshing change in an otherwise drab and archaic market.

What's new:

Inside is a full spa repair forum, which is monitored daily by professional Spa Technicians to answer most common (and many not-so-common) consumer questions about the care and maintenance of their hot tubs. Information on selecting a spa filter, questions about ordering a hot tub cover, parts troubleshooting and spa chemical alchemy are just a handful of the wide array of topics covered in the spa forum.

Also new is a fully categorized assortment of tips and tricks, how-to videos, and downloadable guides for the do-it-yourselfer. Hot Tub Works boasts that with simple information and a little patience, the mystery surrounding the mechanics of your hot tub is a thing of the past.

In an unprecedented and somewhat courageous move, the company has also "lifted its skirt" and lowered the invisible wall that exists between E-commerce sites and internet shoppers by including a transparent and vulnerable look inside the company. The internal company blog is written by members of the team; owners and employees alike. It is a revealing tell-all that definitely lets consumers inside the organization, and personalizes the shopping and service experience.

What hasn't changed:

Fear not, faithful customer. Hot Tub Works still offers the same friendly, knowledgeable professionals as well as a seemingly endless selection of competitively priced spa parts and supplies for your home spa. In a remarkable balance of traditional and contemporary values, Hot Tub Works' new web experience has a little something for everyone.

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