BidNip Technical Support - Delivering a New Level of Member Service

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The Goal: Enable Members to save time, save money and win more auctions. The Response: Ensure Members have the very best technical support in the industry through personal, non-automated attention.

In today's economy, auction sniping just makes sense. Taking care of our Members is a top priority at BidNip. Sure the personal response model can take more time, but in the end, our Members deserve the very best attention and the best way to ensure high quality service is to make that service response be a part of the ownership fabric of the company

At BidNip, this would seem to be the time to look at ways to outsource or automate operations and to reduce the time it takes to respond to Member inquiries. The team at BidNip did not choose to take the normal path to generate savings. Instead, it upped the ante.

To bring a higher quality auction sniping experience to members, BidNip has recently upgraded the level of service to Members when technical support is required. The technical staffs responsible for Member inquiries now have an ownership stake in the company. BidNip Members receive personal attention from owners of the company and the responses are never automated.

"In today's economy, auction sniping just makes sense. Taking care of our Members is a top priority at BidNip. Sure the personal response model can take more time, but in the end, our Members deserve the very best attention and the best way to ensure high quality service is to make that service response be a part of the ownership fabric of the company," said Joe Torsiello, CEO, BidNip.com.

Through personal interaction with Members, owners of the company will be in the best position at the most opportune time to make key decisions on behalf of Members. No hoops to jump through to determine how to best meet the needs of Members. No automated scripts to read to determine how to respond. Just plain, good customer service, owners helping Members enjoy the best possible online auction sniping experience.

BidNip Recommended
BidNip is thrilled to be recommended by Martin Lewis on the award winning website Money Saving Expert. Martin Lewis is the founder of this consumer driven website that draws millions of UK users a year. Martin is a bestselling author, newspaper columnist, and a TV and radio personality. Log on and find many practical, no nonsense tips on how to stretch dollars, pounds or Euros at http:/http://www.MoneySavingExpert.com.

BidNip Features
Auction sniping is the smart way to purchase items on http://www.ebay.com. Sniping helps to avoid competitive bidding that drives the final price higher. When a snipe is placed with BidNip, the bid remains hidden until the last few seconds of an auction. By placing a bid at the last possible moment, it makes it practically impossible for other bidders to react before the auction ends. BidNip is packed with features to make auction sniping the best experience possible. That's why the site has been voted the #1 Auction Sniping Service on the internet!

  •     Free sign up and free trial snipes
  •     Guarantee - If you don't win, you don't pay!
  •     Simple site design aimed at speed and ease of use
  •     Low cost leader with a generous referral program
  •     Bid automatically and unattended at the last second: SNIPE!
  •     No downloads or special software needed for your computer
  •     Cancel or change your bids up to 3 minutes before the auction ends
  •     Adjust the time for each of your snipes from 1 second to 30 seconds
  •     Full tech support manned by employees with an ownership stake in BidNip

The BidNip Experience
Read more member testimonials at http://www.BidNip.com.

"I just wanted to tell you that this is a super service. Setting reminders sometimes works, but if the reminder goes off while I'm away you lose the bid. Not with BidNip - it does the job 100%. Keep up the great work, my friends! I wish I found you sooner. I can't tell you how many items I lost out on by failing to remember to get a bid down in time." -- S. Benson

"I actually did a search for a site that I guess no longer exists for sniping. I linked on over to BidNip.com and tried out the 5 free snipes. I won my first snipe! It was a no brainer after that at which time I signed up. Had I spent the full amount on the item (something I considered doing before I found it on eBay) being auctioned I could have paid for 1,220 successful snipes from BidNip! If you would like to win the item that you are bidding on and would like to do it without losing your shirt and doing it smartly, you need to be using BidNip! I will be telling all of my friends about this. Thanks for saving me some cash!!" -- Maryann G.

"Would it be too dramatic to say that BidNip has CHANGED MY LIFE?!? Well, it HAS. Cannot live without you BidNip and I certainly cannot snipe all the stuff I dream of with more ease. Quite frankly, I am a smarter, more beautiful, more successful, happier person because of you!" -- E. Steponic

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Kristina Torsiello
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