Meritide Announces the Introduction of Microsoft® SharePoint Web Parts for BMC® Service Desk Express

St. Paul, Minn. (PRWEB) June 18, 2009

With the recent release of BMC Service Desk Express 9.8, which includes web services, users can now have direct access to standards based real time integration with other web services compliant clients and applications.

As both a BMC Software and Microsoft partner, Meritide is uniquely positioned to help achieve a greater return for companies that have BMC Service Desk Express and Microsoft SharePoint (or other Microsoft stack technology investments). Meritide has worked with business and IT to uncover new opportunities for utilization of these technologies - to provide service desk workers and the organization with a higher level of visibility of information related to service management and key service metrics.

"This new capability plays to our unique position in the market - Meritide is a business and technology consulting firm that has lines of business in IT Service Management, ITIL® Best Practices and Microsoft Software solutions" said Patrick Irestone, President of Meritide.

"We have built solutions in Web parts for white board alerts/notices, change management events, business data catalog for SDE and for Service Management metrics and reporting from Service Desk Express using SharePoint intranets and dashboards for our clients that have achieved a real return on investment" said Neil Otto, Manager of Solution Design.

About Meritide, Inc.
Based in St. Paul, MN, Meritide is one of the largest independent solutions firms in the business software integration and infrastructure management marketplace. Meritide provides its clients with strategy, design, integration and implementation services targeted to improve operational performance, reduce costs and drive competitive advantage. The firm's clients include Fortune 1000 and upper mid-market companies. For more information about Meritide, Inc., please visit http://www.meritide.com

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