Plainville, CT (PRWEB) June 18, 2009
Realized Financial Solutions, Inc. (RFSI), a Sage Authorized Business Partner serving the Hartford area and state of Connecticut, announced today that the company has been awarded a Sage Customer Excellence Award for 2008. The award is issued to outstanding Sage Business Partners whose customers have ranked them above industry average in delivering an exceptional customer experience. RFSI (http://www.realizedfinancialsolutions.com) implements and supports Sage MAS 90 and MAS 200, Sage FAS Fixed Assets, and Sage CRM Solutions.
Sage customers are surveyed once per year by an independent research firm using the Net Promoter customer satisfaction measurement system http://www.netpromoter.com. Net Promoter is both a customer loyalty metric and discipline for gauging customer satisfaction. At its core, the Net Promoter methodology asks the basic question "How likely is it that you would recommend our company to a friend or colleague?" RFSI earned the Sage Customer Excellence Award for 2008 after receiving outstanding Net Promoter scores that rank them above the industry average.
"We are excited to have earned this prestigious award in the first year Sage offered it," said Mark A. Semmelrock, CPA, President of RFSI. "We're proud to be one of the very few Sage partners in Connecticut and all of New England to have earned this recognition for 2008. It's our goal to continue meeting Sage's high standards on this important measure of business success and customer satisfaction each and every year."
Having received outstanding net promoter scores, RFSI sets itself apart from other technology providers by quantifying their effort to deliver a positive customer experience using products like Sage MAS 90 and MAS 200, Sage CRM, and Sage FAS Fixed Assets to improve efficiency and profitability for businesses throughout Connecticut and New England.
Semmelrock, President of RFSI, has worked with Sage products for nearly 20 years, having first been certified on Sage MAS 90 in 1990. Previously, he ran the Sage practice at Blum Shapiro Consulting, LLC of West Hartford. He is a graduate of the University of Connecticut, and a life-long resident of CT.
Learn more about RFSI at http://www.realizedfinancialsolutions.com.
About Realized Financial Solutions, Inc.:
Realized Financial Solutions, Inc. (RFSI) is a professional services firm offering complete business software and technology consulting services centered around the award-winning Sage MAS 90 and MAS 200 ERP products. These services range from needs assessment, product configuration, implementation and installation, training, custom forms and reporting, on-going support, and integration to or from other systems. Serving small and medium-sized business throughout Connecticut, the Hartford area, and Fairfield County, RFSI doesn't sell software; rather, they implement cost-effective solutions as a trusted advisor to their client companies.
To learn more visit http://www.realizedfinancialsolutions.com.
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