Des Moines, IA (PRWEB) July 13, 2009
CustomerVision received their General Purpose Commercial Information Technology Contract, effective May 2009, to sell IT software directly to the United States Government and State and Local Government under SIN 132-33. This award positions CustomerVision as a leading vendor in governmental needs for Web 2.0 Knowledge Management, Social Learning and Social Networking.
Government is a primary example where Web 2.0 Knowledge Management & Social Learning will catapult traditional methods
What areas will CustomerVision be useful?
Any area where a knowledge worker is looking for answers, , documents, collaborative input and basic just-in-time information. Areas of use may be, but are not exclusive to:
- Social Learning; HR, Training, Operations
- Support; Call Centers, IT, Help Desk
- Intranet, Extranet, Internet
- Web-based distributed user community
- Business Groups; ex. Project Teams, Communities of Practice, Compliance, etc.
CustomerVision is focused on advancing knowledge management and social networking in the enterprise where every person is treated like a customer with a voice, while also adhering to business policy and process standards. Focused on Web 2.0 wiki collaboration controlled by business requirements, social networking, security and compliance, workflow, and dynamic content, knowledge and document management, CustomerVision is dedicated to advancing the dashboard for the ultimate knowledge worker experience.
By providing unique benefits and features essential to organizations, CustomerVision is fueling the adoption of Enterprise Social Networking. CustomerVision's unique approach:
-- Allow users to build knowledge and expertise on a collaborative basis
-- Creates a unique user experience based on user needs which dynamically change
-- Compliment current repositories like Microsoft Sharepoint, Lotus or formal portal technologies
-- Embeds additional content widgets for further user needs
-- Access Experts (SMEs) in real-time; "Ask the Expert"
-- Reduces dependency and redundancy in email
-- Be a global user; access information anywhere, anytime on any web-enabled device
Cindy Rockwell, CEO of CustomerVision, "My experience and expertise in technology and enterprise organizations has been the driver behind understanding the needs most business' face in information delivery to gain the biggest benefit from their knowledge workers today. With CustomerVision's foresight and enabling technology we believe we can continue to bring cost savings, productivity gains, and an increase in revenue based on a more effective knowledge worker and user-based information delivery."
CustomerVision is a leader in bringing Web 2.0 Knowledge Management and Enterprise Social Networking innovations to business users. CustomerVision remains a leader in innovation for knowledge workers and business solutions to simplify delivery, search and production of organizational knowledge Their Web 2.0 approach incorporates wiki, blog, RSS and widgets for business solutions like Social Learning, Sales Effectiveness, Knowledge Management and Intranets, which make IT and the business users job easier. For more information, visit http://www.customervision.com or call 877-824-0181, GSA Contract Number GS35F0452V.