Lynk Software and SigmaQuest Raise the Bar on Quality

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Organizations now using Lynk Software's Everest: Customer Focused Quality in conjunction with SigmaQuest's SigmaSure to receive unparalleled visibility in the areas of customer complaint tracking and analytics.

Lynk Software and SigmaQuest, two providers of quality management software, are now providing big savings and accelerated quality improvement for organizations that use their products in tandem. Now organizations can use Lynk Software's 'Everest - Customer Focused Quality' solution to manage their customer service and quality workflow while capturing a full range of data for further analysis. This data is integrated into SigmaQuest's SigmaSure to produce state of the art analytics. This complete process helps to save money, reduce returns and improve quality.

A leading US manufacturing company was the first to combine these two products, resulting in significant savings and increased visibility. The synergy of Everest and SigmaSure provided the real world difference that produced a dramatic improvement in quality assurance.

"The combination of our product Everest, with SigmaQuest's Sigmasure, gives our customers the ultimate tool to make quality improvements," said Roy Kingsley president of Lynk Software. "This new development gives an in-depth view of quality issues and their root causes. By focusing on customer relationships as an integral part of their drive for quality, the user has the information they need to make improvements."

Everest is a solution for customer service, corrective action tracking and quality management. It is used to help businesses organize, refine and enhance internal and external customer relationships. Manufacturing, government and service organizations use Everest to implement corrective and preventive actions for any issues that arise as a result of customer complaints.

About SigmaQuest
SigmaQuest Inc., the On-Demand leader in scalable solutions for product quality management, helps brand owners and manufacturers worldwide build top quality, electronics-based products for medical device, clean tech, telecom, military & aerospace, consumer electronics, and other industries. The company's SigmaSureâ„¢ suite of software leverages automatic data collection and powerful root-cause analysis to help users find, fix and avoid quality issues throughout products' entire lifecycles, from the time products are manufactured to when they are returned by a customer, should that occur. The company's market-changing approach has been recognized in Managing Automation's Top Ten Companies to Watch, Manufacturing Business Technology's Top 40 Emerging Vendors, Test & Measurement World's "Best in Test" awards, and Supply & Demand Chain Executive's "Executive 100" list.

About Lynk Software:
Lynk Software is an industry leader in the field of customer complaint management and customer services solutions. Their flagship product 'Everest - Customer Focused Quality' is used by some of the nation's largest organizations. Lynk Software was founded in 1970 and has continually been on the cutting edge of business solution development. For more information on Lynk Software and Everest Solutions, visit http://www.lynksoftware.com or call toll free (877) 998-1933.

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