We are thrilled to launch Dentra, a first-of-its-kind organization that captures, benchmarks, and reports comparative practice data for dental professionals
Seattle, WA (PRWEB) July 15, 2009
OCS, a national provider of healthcare data analytics and informatics, today announced the formation of Dentra™, a new business unit dedicated specifically to the unique needs of dentistry and oral healthcare.
"We are thrilled to launch Dentra, a first-of-its-kind organization that captures, benchmarks, and reports comparative practice data for dental professionals," said Amanda Twiss president and CEO of Dentra. "OCS has proven capabilities and is prepared to support the dental industry, which is long overdue for data intelligence solutions. This is the first step in improving patient outcomes and satisfaction by identifying and sharing best practices. What's more, Dentra prepares dental practices for the growing demand of reporting and evidence-based care."
Dentra also announced the launch of two new solutions: Patient Satisfaction (PatSat™) and PracticeView™. These solutions help dental practices boost profitability, increase patient satisfaction, and optimize practice performance in a way never seen before in dentistry.
"Our beta testing showed incredible results," said Troy Pladson vice president of market development for Dentra. "We experienced almost a 40% patient response rate for PatSat surveys, which is quadruple the normal patient satisfaction response rates. Plus, dentists are reporting that both PatSat and PracticeView information has been instrumental in optimizing their production and front-office processes."
"Amazed, I am simply amazed at the feedback from our patients," said Dr. Robb Heinrich, DDS. "Though skeptical at first, not knowing what to expect, I am extremely pleased with the responses we have received. Working closely with my office manager and staff, we're looking for ways to increase our patients' experience from the minute they walk into the office to the moment they leave. Without PatSat, we simply would not know what our patients really think about our practice."
More about Dentra solutions:
Patient Satisfaction (PatSat) is an online patient feedback and reporting service that evaluates practice performance from the patients' point of view. This information is used to measure and improve quality of care, enhance patient retention, increase referrals, fine-tune marketing efforts, and evaluate staff performance.
PracticeView helps practices measure all aspects of their production, business growth and quality of care. Information is seamlessly collected from claims data, practice management systems, payer databases, and then analyzed. The results are delivered in easy-to-read, on-demand reports that are used to increase profitability, discover production improvement opportunities, identify growth potential, find new customers, and optimize marketing efforts.
Dentra™, a business unit of OCS, is a dental intelligence company that empowers the oral healthcare industry with objective, data-driven insights into dental practices and the competitive landscape. Dentra's core competency as an informatics business focuses on advancing quality of care through evidence-based dentistry and improving both patient satisfaction and practice performance through innovative analysis and benchmarking metrics. For more information about Dentra, please visit us online at dentra.com
OCS is the visionary leader in developing healthcare intelligence solutions that empower organizations with clarity and confidence. By combining data-driven healthcare analytics, expert consulting services, and sensible solutions, OCS informs key decision-making. OCS can help transform healthcare providers, payers, analysts, consultants, government agencies, vendors, medical products and pharmaceutical companies, and more to elevate organizational performance and improve patient outcomes. ocsys.com