Rideau Continues its Commitment to Excellence Through ISO 9001:2000 Certification

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Rideau Recognition Solutions has successfully passed an independent audit granting the rewards and recognition program provider the ISO 9001:2000 certification.

We take great pride in the work we do. So, we strive to find the best, most efficient way to do our job which is essentially to provide our clients with the best and finest of reward and recognition programs. The ISO standardization of our processes is one extra step we can take to ensure this.

Rideau Recognition Solutions has successfully passed an independent audit granting the rewards and recognition program provider the ISO 9001:2000 certification.

The certification is maintained by the International Organization for Standardization, which seeks to spread industrial and commercial standards worldwide. According to the organization, the collective of over 150 countries set out on this mission due to their commitment to standards, "Standards ensure desirable characteristics of products and services such as quality, environmental friendliness, safety, reliability, efficiency and interchangeability - and at an economical cost."

This ISO certification demands all operations be governed by explicit, well-defined procedures. Operations must be continuously monitored and meticulously recorded to guaranty consistency and quality in the end-products received by customers.

To complete this certification Rideau refined their already rigorous system of checks and balances to undoubtedly guarantee the smooth execution and delivery of Rideau's products and services.

Peter Hart, Rideau CEO, said of the certification, "We take great pride in the work we do. So, we strive to find the best, most efficient way to do our job which is essentially to provide our clients with the best and finest of reward and recognition programs. The ISO standardization of our processes is one extra step we can take to ensure this."

Rideau's Continuous Improvement Department has been overseeing the implementation. The department is in charge of directing the RideauFLO initiative, Rideau's internal name for continuous improvement. The department has implemented such quality improvement processes such as Kaizen, Kanban, 5S and Six-Sigma. All employees receive extensive training on these methods which have now become an integral part of the company's corporate culture.

The Grands Prix québécois de la qualité had also acknowledged Rideau's dedication to finding new ways of improving efficiency. Rideau was awarded the "Grande Mention" prize which recognizes private companies and public bodies that have implemented stringent quality-improvement systems involving all aspects of operations, and have achieved outstanding results. The ISO certification is a natural step for Rideau, inline with their commitment to progress.

"Our customers can be confident we are dedicated to maintaining the highest efficiency in achieving our goal of total customer satisfaction," said Mai Nguyen, Rideau VP of Continuous Improvement.

About Rideau
Rideau's Technology Enabled Services enhances all of the relationships that impact business performance through a comprehensive suite of rewards and recognition products. Rideau's Human Capital Management (HCM) offerings include performance awards that reinforce excellent work habits and celebrate achievement and service awards that commemorate loyalty. It's a unique, bundled approach that has caught on among many of the Fortune 500 and leading HRO providers. From RBC to Boeing and from H&R Block to Bell Canada, global businesses of all sizes use Rideau's rewards and recognition solutions to reduce turnover and engender loyalty. For more information, please go to http://www.Rideau.com or call 1.877.789.0449, extension 242.

This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: http://www.HRmarketer.com) on behalf of the company listed above.

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Louise Sa
Rideau Inc.
514-336-9200 x222
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