CodeBaby Grows Executive Team with Jake Swenson as Director of CodeBaby Services

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Jake Swenson joins CodeBaby as Director of Services. Swenson brings extensive experience designing customer processes and implementing large-scale business support systems in his role with Accenture. To join the CodeBaby executive team, Swenson left Seattle, where he was Senior Manager of Software Development at T-Mobile.

CodeBaby welcomes Jake Swenson to their executive team. Most recently, Swenson served as Senior Manager of Software Development at T-Mobile USA in Seattle, WA. His experience developing customer centric software and support processes for T-Mobile made him an ideal addition to the CodeBaby team. Swenson's experience in managing technology development projects also includes seven years at Accenture, where he specialized in designing customer processes and software delivery.

On the decision to bring Jake aboard, CEO Patrick Bultema said, "CodeBaby connects the online customer experience with new technology. Jake's skills will help us conduct the kind of primary research we need to deliver emotionally intelligent solutions for business in the space of the web."

Swenson felt compelled to take the Director of Services position because it "offered the perfect opportunity to grow an exciting, innovative technology startup in a remarkably beautiful city." As the Director of Services, Swenson guides the CodeBaby Services team and manages internal creative processes that plan, create, and deliver high quality, emotionally engaging digital characters. CodeBaby Services includes 3D Art, Creative planning and development, Training, and Customer Support for fully animated CodeBaby Conversations solutions that integrate with websites and eLearning courseware.

Swenson intends to apply lessons on enhancing the customer experience from big companies like Accenture and T-Mobile to refine and grow CodeBaby Services. He recognizes that to advance the capacity of his team is to "create measurable value for our clients by fulfilling their online customers' needs in a creative and emotionally engaging way." Swenson adds, "My goal is to share with customers our growing expertise, and craft the human connection."

For more information about Jake Swenson, CodeBaby, and the company's latest hires, visit the Newsroom weblog. http://www.codebaby.com/blog

About CodeBaby:

CodeBaby Corporation delivers fully animated digital characters for web solutions and eLearning courseware. CodeBaby provides software and services to create engaging CodeBaby Conversations that integrate with standards-based, digital technologies. CodeBaby is a privately held company with offices in Colorado Springs, Colorado and Edmonton, Alberta.

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Becca Sickbert
CodeBaby
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