QHR Client Hospitals Lauded for Consistently High Quality Standards, Exceeding Patient Expectations

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QHR client hospitals Littleton Regional Hospital (Littleton, N.H.), North Valley Hospital (Whitefish, Mont.), Northwestern Medical Center (St. Albans, Vt.) and Trigg County Hospital (Cadiz, Kent.) were recently named "Overall Best Performers" by Avatar International, an industry leader in healthcare quality improvement services. Avatar celebrated these hospitals for their consistently high standards of patient care across multiple service lines. QHR client hospitals Gritman Medical Center (Moscow, Idaho) and Montrose Memorial Hospital (Montrose, Colo.) were also recognized for "Exceeding Patient Expectations" and "Best Practices" (Gritman).

These kinds of achievements are only possible through the hard work of our employees, and their willingness to go above and beyond the call of duty to serve our community each and every day.

QHR client hospitals Littleton Regional Hospital (Littleton, N.H.), North Valley Hospital (Whitefish, Mont.), Northwestern Medical Center (St. Albans, Vt.) and Trigg County Hospital (Cadiz, Kent.) were recently named "Overall Best Performers" by Avatar International, an industry leader in healthcare quality improvement services. Avatar celebrated these hospitals for their consistently high standards of patient care across multiple service lines. QHR client hospitals Gritman Medical Center (Moscow, Idaho) and Montrose Memorial Hospital (Montrose, Colo.) were also recognized for "Exceeding Patient Expectations" and "Best Practices" (Gritman).

"To attain a high level of patient satisfaction for a single service line is commendable. To achieve this result across all of the primary service lines within a hospital is indicative of an organizational commitment to service excellence and is a remarkable accomplishment," said Avatar CEO David Medvedeff of the "Overall Best Performers."

"I'm tremendously proud of these hospitals for all that they've achieved in their quality initiatives," said QHR President and CEO James L. Horrar. "From revenue cycle solutions and quality improvement to staffing assessments and operational metrics, QHR's consultants and operations executives help our hospital clients deliver and measure quality improvements each and every day. To see the combined efforts of our clients and associates yield such results is inspiring."

"I am extremely proud to be part of the Littleton Regional Hospital team that received this award," said Warren West, CEO of Littleton Regional Hospital. "These kinds of achievements are only possible through the hard work of our employees, and their willingness to go above and beyond the call of duty to serve our community each and every day."

Avatar's Overall Best Performer award is based on the results of the hospital's 2008 patient surveys. The awards are given to those hospitals with the highest overall combined score for Inpatient, Outpatient, Emergency Department and Ambulatory Surgery. The awards represent the top five percent in Avatar's National Database.

QHR (Quorum Health Resources) has provided consulting, management and education resources to hospitals and health systems for three decades. QHR is the national market leader in hospital management and among the 15 largest healthcare management consulting firms in the United States. The QHR Learning Institute trains more than 8,000 healthcare professionals each year. For more information, go to http://www.qhr.com.

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