Arkansas Department of Community Correction Increases Training Efficiency with IntraLearn Software's LearningServer

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Seeking to decrease orientation and training time, The Arkansas Department of Community Correction (DCC) turned to IntraLearn Software Corporation's (ISC) LearningServer eLearning software. Since going live, the DCC has reduced live classroom days, travel days, travel expenses, and staff out-of-office time.

Seeking to decrease orientation and training time, The Arkansas Department of Community Correction (DCC) turned to IntraLearn Software Corporation's (ISC) LearningServer eLearning software. Since going live, the DCC has reduced live classroom days, travel days, travel expenses, and staff out-of-office time.

The Arkansas DCC aims to promote public safety and a crime-free lifestyle by providing cost-effective community-based sanctions, and enforcing State laws and court mandates in the supervision and treatment of adult offenders. Training is required for all department employees, both new and existing, which includes positions such as Probation Parole Officer, Drug and Alcohol Abuse Counselor, and management/administration support staff.

Courses taken on LearningServer are identical in material and content to existing classes with the addition of automated testing and grading. Employees can receive the educational content in their office, during their assigned work time and at a time that meets both the needs of the agency, the staff and agency clients. The core focus, delivery of educational content in a secured environment and the ability to manage and track the educational requirements for staff, was the foundation for the DCC's decision. Over a thousand employees have access to 100+ courses.

As a state agency with employees in nearly every county, DCC needed to address the delivery of educational content in a cost effective manner. Content needed to be controlled and consistent over time. Learning experiences (classes taken) needed to be documented and that documentation available at multiple levels of the agency upon demand. As a state agency with limited fiscal resources, the method to deliver the classes had to be, at least, cost neutral but preferably it would generate savings from reduced gasoline consumption, reduced hotel, daily per diems, and time spent away from the office. Every single issue was addressed with LearningServer.

With content being delivered over the department's intranet, the DCC was able to reduce the number of live classroom days for all employees in their basic orientation program by 2 days. Travel days by state employees to training locations have been cut in half, reducing hotel and per diem expenses. Staff out of office time has also been reduced from 5 days to 3. In a 6 month period, LearningServer has saved over 1,600 hours of staff time that would have been used in a seminar-type classroom setting.

About Arkansas Department of Community Correction
The Arkansas Department of Community Correction is a state Governmental Entity with the responsibility for administration and management of community correctional facilities across the state and supervision of adult probations and parolees in the community. For more information, visit http://www.dcc.arkansas.gov/.

About IntraLearn Software Corporation
IntraLearn Software Corporation (ISC) of Northboro, MA is a leading provider of configurable e-Learning software applications for corporate enterprises, academic institutions and not-for-profit organizations. ISC's software is distributed worldwide through authorized resellers and hosting / Application Service Providers to more than 2,000 organizations in 45 countries and 17 languages. ISC's Learning Management System (LMS) products offer affordable, customizable, highly functional, and easy-to-use solutions for the Windows Server platform including support for .NET and SharePoint. IntraLearn Software is in its eighth year as a Microsoft Gold Certified Partner. For more information, visit http://www.intralearn.com.

Copyright 2009 IntraLearn Software Corporation. All rights reserved. IntraLearn is the trademark of IntraLearn Software Corporation. Other brands and products are trademarks of their respective owners.

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Ken Paetzold
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