Glendora CA (PRWEB) July 23, 2009
MOC1 Solutions announces today that the Larry H. Miller Automotive group will be installing the Wireless Service Advisor (WSA™) software solution throughout their network of dealerships.
MOC1 Solutions LLC (http://www.moc1solutions.com) is an industry leader in delivering value added technology solutions to automotive dealership service departments.
The WSA™ software solution utilizes mobile PC technology to help service departments streamline and professionalize their write-up process while providing timely OEM/Dealer maintenance and repair information. WSA™ is easy for a service advisor to utilize, operating over a Wireless Local Area Network (WLAN) and seamlessly integrating with the Dealer Management System (ADP and Reynolds & Reynolds) and the OEM web-site.
Backed by professional installation, training and support, WSA™ delivers elevated CSI scores, increased Hours-Per-RO and dramatic reductions in policy liability. This impact results from: a professional and efficient write-up process; built in vehicle inspection or "Walk-around"; consistent presentation of vehicle-specific service menus; and automatic search and integration of campaigns and recalls.
Dan Johnson, Director of Service & Collision Center Operations, states that "the WSA™ software solution enables our organization to take customer service to the next level and help our Service Departments maximize their potential. The flexibility of the software has allowed us to integrate our 9-step write-up process throughout our dealerships giving us the ability to standardize the experience when you visit a Larry H. Miller Dealership in any part of the country. The system is truly a selling solution helping our advisors present scheduled maintenance at the right time (during write-up), promote additional tire sales, e-mail collection, maintenance contracts which has already resulted in increased hours per RO and profits for our service departments where we have installed the WSA™."
WSA™ has been proven to significantly improve a dealership's service and parts operation in a number of key areas:
Increased revenue through:
Consistent presentation to customers
Capture of all recalls
Menu presentation to every customer
A dealership can receive a demonstration and no obligation price quote and business case by contacting MOC1 directly at: