Over a year ago, we set out to improve the interactions my staff has with our clients. We restructured our client service department, implemented advanced phone systems, and launched the 'Client Login' section of our website. The improvements rolled out earlier this month take our payment system to the next level by providing our clients with additional useful features.
North Highlands, CA (PRWEB) July 24, 2009
As part of their ongoing efforts to improve communications with clients, Roni Deutch, A Professional Tax Corporation has made a series of upgrades to their online payment system.
"As I've said before, my top priority is to make sure that every client my law firm assists has access to competent legal counsel," explains The Tax Lady Roni Deutch. "Over a year ago, we set out to improve the interactions my staff has with our clients. We restructured our client service department, implemented advanced phone systems, and launched the 'Client Login' section of our website. The improvements rolled out earlier this month take our payment system to the next level by providing our clients with additional useful features."
Nearly one year ago the law firm added the "Client Login" feature to their website with the goal of improving their clients' access to legal representation. Initially, clients could only log in, view their bill, and pay by credit card. However, since upgrading their website, the law firm has increased communications with clients via the Internet. The latest improvements to their "Client Login" section, which went live earlier this month, include giving clients the ability to pay their bill by check or Electronic Funds Transfer, set up recurring automatic payments, or opt in for payment reminder e-mails.
"Dealing with IRS collections can be stressful and confusing," notes managing attorney Justin Hein. "My goal is to make life less stressful for our clients by making the process as streamlined and transparent as possible. This is precisely why I pushed to get the improvements to our client log-in system live as soon as possible. Now our clients have a wider selection of options, and can easily make a payment without having to call our office."
"I am really excited about the advancements on the web that we made," notes Deutch. "I cannot wait until we take even greater leaps in transparency and accessibility later this year. More changes are right around the corner, so stay tuned."
Millions of people recognize tax attorney Roni Deutch as The Tax Lady®. She has been helping taxpayers nationwide resolve their tax liabilities for over 18 years. As an industry leader, she has saved her clients tens of millions of dollars and has helped thousands of families settle their back taxes.
About Roni Deutch, A Professional Tax Corporation
Roni Deutch, A Professional Tax Corporation is a nationally recognized law firm that has been helping clients find solutions to their back tax liabilities for over eighteen years. To find out more about the law firm or its IRS tax relief services, visit their website at RoniDeutch.com or call 1-888-TAX-LADY. To learn more about The Tax Lady Roni Deutch, you can visit her blog or YouTube profile.
The Tax Lady's Guide To Beating The IRS And Saving Big Bucks On Your Taxes (BenBella Books, February 15, 2009, Paperback Price: $16.95, ISBN 978-1-933771-77-9)
Roni Deutch, A Professional Tax Corporation
877-232-8477 Ext. 2410
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