Quantros DEM Helps Erie County Medical Center Take Control of Disruptive Events

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New case study details how ECMC uses Quantros DEM to streamline disruptive behavior management and improvement efforts.

Quantros - Performance Solutions

The Quantros DEM solution has been a vital part of that success.

Quantros, a leading provider of patient safety and quality software and professional services solutions for the healthcare industry, announced today the highly positive results Erie County Medical Center (ECMC) has achieved through its use of the Quantros Disruptive Event Manager (DEM) solution. A new case study details how Quantros DEMâ„¢ has helped ECMC, a progressive, leading-edge 550-bed facility located in Buffalo, New York, move closer to achieving multiple goals, such as meeting The Joint Commission (TJC) standards, reducing costs and building a safe, non-hostile work and care environment.

Quantros DEMâ„¢ is a web based application which supports the collection, workflow and management of disruptive events. With Quantros DEM, healthcare organizations can implement a comprehensive, closed-loop process to handle a range of activities from capturing and handling events confidentially to generating reports for multiple stakeholders, including human resources and executive committees.

"ECMC has successfully improved our management of disruptive events and overall culture of patient safety," said Ann Victor-Lazarus, Vice President of Patient Advocacy, ECMC. "The Quantros DEM solution has been a vital part of that success."

The ECMC case study is available for download at the Quantros website.

About Quantros
Quantros provides real-time knowledge creation solutions for benchmarking, patient safety, accreditation and compliance, and outcomes monitoring for leading healthcare providers, payers, and pharmaceutical manufacturers. Quantros' web delivered applications provide a standard platform for automating resource intensive manual processes. Through a variety of direct sales and vendor partners, more than 2,000 healthcare facilities are licensed to use Quantros' web-based technology solutions.

Quantros is a healthcare information management technology company with a difference: our key product decisions are driven by experts in healthcare quality and performance improvement, safety, compliance, risk management and nursing. Team members include physicians, nurses and healthcare professionals. http://www.quantros.com

About Erie County Medical Center
Erie County Medical Center (ECMC) is one of the country's most modern, functional and efficient health care delivery systems. ECMC is a regional center for trauma, burn, rehabilitation and cardiac care, and is also a major teaching facility for the University at Buffalo. ECMC encompasses:

  •     550 inpatient beds, 3 Intensive Care Units and156 skilled nursing home beds
  •     On and off-campus health centers with over 40 outpatient specialty clinics
  •     Erie County Home - a 586 bed facility



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Chris Bethell
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