Baynote to Present eTail Keynote on "Mob Commerce -- Profit from Customer Intelligence"

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Baynote CEO Jack Jia to Outline Customer Intelligence Strategy that Offers Online Retailers Increased Revenue while Reducing Costs Through Product Recommendations.

Mob Commerce - Profit from Customer Intelligence

Baynote, Inc. today announced that CEO Jack Jia will deliver the morning Keynote at eTail East on August 4th, 2009.

Who: Jack Jia, Baynote CEO
What: Keynote entitled "Mob Commerce - Profit from Customer Intelligence"
Where: Hilton Baltimore
When: 10:25 a.m. on Aug 4th

Details:
Major etailers like Urban Outfitters, The Knot, Sun & Ski, US Appliance, and Expedia are leveraging the "wisdom of the crowds" to provide an engaging and relevant experience so people will spend time and complete transactions on their sites.

These etailers are increasing revenues and lowering costs using collective-intelligence technologies to tap into the intent and context of their customers.

Jack will share some of the benefits of crowd-sourcing for eCommerce including:

  • 20-50% higher AOV (Average Order Value) with a crowd merchandized online store
  • Reduced labor cost by automatically surfacing high margin niche/long tail products
  • Improved customer retention and satisfaction with an "inside-out" store experience
  • Distributed "customer intelligence" across all channels, including the web, email and mobile devices.

More information on the keynote is available at: http://www.wbresearch.com/etailusaeast/dayone.aspx

About Baynote
Launched in 2006, Baynote delivers on-demand solutions for recommendations and social search. By automatically generating the best content and products, the Baynote Collective Intelligence Platform (CIP) increases online revenue, leads and impressions. Baynote delivers over 4 billion recommendation services each month for its e-commerce, media, and enterprise customers, including Expedia, Intuit, Motorola, NASA, Symantec, TurboTax, The Knot, Urban Outfitters, US Appliance, and VMWare. For more information, please visit http://www.baynote.com.

Baynote™ and UseRank™ are registered trademarks of Baynote, Inc. All other trademarks are properties of their respective owners.

Contacts:
Robert Walstra
408.213.9628
rwalstra(at)baynote.com

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Robert Walstra
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