Mob Commerce - Profit from Customer Intelligence
Baltimore, MD (PRWEB) July 30, 2009
Baynote, Inc. today announced that CEO Jack Jia will deliver the morning Keynote at eTail East on August 4th, 2009.
Who: Jack Jia, Baynote CEO
What: Keynote entitled "Mob Commerce - Profit from Customer Intelligence"
Where: Hilton Baltimore
When: 10:25 a.m. on Aug 4th
Major etailers like Urban Outfitters, The Knot, Sun & Ski, US Appliance, and Expedia are leveraging the "wisdom of the crowds" to provide an engaging and relevant experience so people will spend time and complete transactions on their sites.
These etailers are increasing revenues and lowering costs using collective-intelligence technologies to tap into the intent and context of their customers.
Jack will share some of the benefits of crowd-sourcing for eCommerce including:
- 20-50% higher AOV (Average Order Value) with a crowd merchandized online store
- Reduced labor cost by automatically surfacing high margin niche/long tail products
- Improved customer retention and satisfaction with an "inside-out" store experience
- Distributed "customer intelligence" across all channels, including the web, email and mobile devices.
More information on the keynote is available at: http://www.wbresearch.com/etailusaeast/dayone.aspx
Launched in 2006, Baynote delivers on-demand solutions for recommendations and social search. By automatically generating the best content and products, the Baynote Collective Intelligence Platform (CIP) increases online revenue, leads and impressions. Baynote delivers over 4 billion recommendation services each month for its e-commerce, media, and enterprise customers, including Expedia, Intuit, Motorola, NASA, Symantec, TurboTax, The Knot, Urban Outfitters, US Appliance, and VMWare. For more information, please visit http://www.baynote.com.
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